[This review was collected as part of a promotion.] I chose Lenovo because my previous laptop from Lenovo was awesome and lasted for years and years. So I immediately when to them when I decided to upgrade. The rep in the chat was awesome, asked the right questions, and got me what I wanted. My new machine is fantastic and will serve me well!
Owned a X1 1st Gen, bought this x3 Gen3, Quality Control is terrible.. The charger and adapter do not even fit together, the OLED screen is messed up.. RETURNED!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 28, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Also, our Technical Support can be accessed at https://support.lenovo.com/us/en/.
[This review was collected as part of a promotion.] Good laptop, performance is also good, just a little bit heavy
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
[This review was collected as part of a promotion.] I was excited to get this laptop in my hands. It has a great screen resolution and I couldn't overlook the random loud fan, intermittent finger scan, and unresponsiveness even with 32 GB ram. I'm sad to say that I'm looking for a new laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 25, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
[This review was collected as part of a promotion.] The ThinkPad X1 Extreme is an extremely powerful, yet easy to transport laptop. Reliability and ease of setup are 5 star.