[This review was collected as part of a promotion.] Great machine, plenty of speed and capacity for a heavy business user. Superb support for this and my prior purchases.
[This review was collected as part of a promotion.] I am quite pleased with the performance of the laptop so far. The display hinge is beyond sturdy, opening it is a 2 hand operation. The OLED display is a huge and welcome change from previous laptop LCDs.
[This review was collected as part of a promotion.] It took a month and a half to receive it, the sound is so staticky it's unbearable, and the thing gets super hot playing a simple game on it for more than 40 minutes. I hate the placement of the keys, the directional arrows are super tiny. And yesterday it completely froze up while working in excel. I had to hold down the power button for almost a whole minute and when it finally restarted it put me through initial setup again which was incredibly anxiety inducing. I lost 20 minutes of work, too. I've only had the computer for 2 weeks now.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 22, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
[This review was collected as part of a promotion.] Setup was a breeze. SSD already had encryption, which is usually the worst thing to set up. Took me about 2 hours to set up the user and download and install all the business apps.