Customer reviews from lenovo.com
Lenovo - 15.6" ThinkBook 15 G2 ITL Laptop, 8GB Memory, Intel Core i5-1135G7, 256 SSD - Mineral Gray
Average customer rating
4.4
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
122
4 Stars
35
3 Stars
13
2 Stars
4
1 Star
8
86%of customers recommend this product.
(
115 out of
133)
Customer Reviews for Lenovo - 15.6" ThinkBook 15 G2 ITL Laptop, 8GB Memory, Intel Core i5-1135G7, 256 SSD - Mineral Gray
Posted by: R Jesse
from Calgary, AB
Verified Purchase:Yes
Great Laptop, but battery life is no even close to what I would expect
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for your battery, please refer to this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Austin Canada
from Markham ON
Verified Purchase:Yes
good product. good product. good product. good product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Decent with a few bad things
on March 20, 2021
Posted by: Vo1_ta
from Quebec
I bought this at the end of 2020, however, there were many delays and the product itself only arrived 2 months and a half later, so this was already mildly inconvenient. I use this laptop for online school, school work, a bit of editing and gaming on the side too.
Pros:
Very good performance
Fingerprint reader
Many usb slots
Decent battery life (dont expect too long of a battery life with lenovo, with anything major, your battery life will plummet to a couple of short hours)
Pros:
Very good performance
Fingerprint reader
Many usb slots
Decent battery life (dont expect too long of a battery life with lenovo, with anything major, your battery life will plummet to a couple of short hours)
Cons:
FLIMSY KEYBOARD: ive only used this laptop for about a month or two but the escape key has already semi detached, and this is with me not using it very much (I ususally use an external keyboard)
Random shutdowns: ive had my computer freeze for seemingly no reason sometimes
FLIMSY KEYBOARD: ive only used this laptop for about a month or two but the escape key has already semi detached, and this is with me not using it very much (I ususally use an external keyboard)
Random shutdowns: ive had my computer freeze for seemingly no reason sometimes
TLDR: Some problems, dont know if it was just my product, semi-recommend (my last lenovo laptop was more worth)
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 22, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Maziecat
from Canada
Verified Purchase:Yes
I frequently need to step away from my laptop. Unfortunately this new model sort of kicks you off the internet and you have to reload pages constantly to get back. It is so annoying. I also find the mouse very touchy. I just put my finger tips on it and it suddenly opens something or shuts something down. Way too sensitive.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For touchpad settings, please utilize this link https://www.youtube.com/watch?v=Cw0p-U9TT1c.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jian Liu
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does its job at this price. Still a bit expensive
Written by a customer while visiting lenovo.com
Posted by: Jessica Airbeam
from Vancouver BC
Verified Purchase:Yes
Great product and light weight , nice for Business users
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 2021
from Vancouver, BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pros:
- Hinge opens 180 degrees
- 11th gen Intel with Iris Xe, should last a couple years
- Good Wi-Fi connectivity
- Everything works out of the box, no software/driver issues
- Good number of ports, including 3.5mm combo jack, USB-A, USB-C (that supports my portable HP G4 monitor)
- Comes with Windows 10 Pro and minimal bloatware
- Hinge opens 180 degrees
- 11th gen Intel with Iris Xe, should last a couple years
- Good Wi-Fi connectivity
- Everything works out of the box, no software/driver issues
- Good number of ports, including 3.5mm combo jack, USB-A, USB-C (that supports my portable HP G4 monitor)
- Comes with Windows 10 Pro and minimal bloatware
Cons
- Large & heavy
- Build quality feels cheap and plasticky
- Battery life barely 4h
- Bluetooth isn't stable (sometimes my Microsoft surface keyboard would glitch for a couple seconds)
- Large & heavy
- Build quality feels cheap and plasticky
- Battery life barely 4h
- Bluetooth isn't stable (sometimes my Microsoft surface keyboard would glitch for a couple seconds)
In the end I returned it
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 17, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, in looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Nora K
from Aurora, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo Think Book is lightweight and user friendly. My business has used Lenovo products for the past several years so purchasing new Think Books was an easy decision.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com