Customer reviews from lenovo.com
Lenovo - 15.6" ThinkBook 15 G2 ITL Laptop, 8GB Memory, Intel Core i5-1135G7, 256 SSD - Mineral Gray
Average customer rating
4.4
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
122
4 Stars
35
3 Stars
13
2 Stars
4
1 Star
8
86%of customers recommend this product.
(
115 out of
133)
Customer Reviews for Lenovo - 15.6" ThinkBook 15 G2 ITL Laptop, 8GB Memory, Intel Core i5-1135G7, 256 SSD - Mineral Gray
Customer Rating
5
The Best alternative of Lenovo ThinkPad laptop
on January 27, 2021
Posted by: TonyEGG
from Toronto, ON
Verified Purchase:Yes
If you have less budget but wishing to retain the Good Quality of Lenovo laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Larry F
from Toronto, On
Verified Purchase:Yes
1st miss my order, call the 3rd times to find my order, wait long times during the call..., at the end, the delivery was back to the Lenovo for no reason. I finally need to call and cancel it. It took a month since I order it in the first time. Very low quality of follow up services!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 29, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience as we look to provide our customers with a positive experience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
You will not be disappointed with this laptop!
on February 1, 2021
Posted by: DanLag
from Winnipeg, MB
Verified Purchase:Yes
I'm very happy with this product! Before Christmas, I had ordered the same laptop but unfortunately, it had a fan issue. After returning the product, I spoke with a sales rep and he was more than helpful with replacement and even offered other services! I'm very glad I went with Lenovo!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Very disapointed
on February 1, 2021
Posted by: Sergei
from Montreal, Qc
I bought this laptop to show my client preview pictures on the shoot.
But was very disappointed with it. The color is accuracy very important when you shoot people or clothing. The skin of models looks with a green-yellow color cast. And you can't correct it with any color calibration utility, like X-rate or spider. I contacted Lenovo support and they said that I should send it for reparation, but I don't think it's can be repaired if the quality of the display is soo cheap. Would like to return it and get my money back. Don't know if it is possible. Big money and absolutely useless laptop for me.
But was very disappointed with it. The color is accuracy very important when you shoot people or clothing. The skin of models looks with a green-yellow color cast. And you can't correct it with any color calibration utility, like X-rate or spider. I contacted Lenovo support and they said that I should send it for reparation, but I don't think it's can be repaired if the quality of the display is soo cheap. Would like to return it and get my money back. Don't know if it is possible. Big money and absolutely useless laptop for me.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Layuland
from Toronto
Verified Purchase:Yes
Touchscreen and the video are good, but audio is not ideal.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Busy doctor
from West Coast
Verified Purchase:Yes
Our 5 year old ThinkPads work significantly better. Side by side at work, the ThinkPad is faster online with far less glitches. I am disappointed in our new ThinkBook.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Rey E
from Toronto
Verified Purchase:Yes
It is an ordinary laptop. There are no areas that I would say it is superior to other similar laptops.
The battery life is very poor. And the hard drive should be double the size.Inhave only had it for a month and installed a few programs such as MS office and Adobe writer, I have already used half the hard drive space. I haven’t even saved any photos or music yet.
The battery is 1/3 of the life of what was advertised. This is an important feature for a laptop where this product scores very poorly.
The battery life is very poor. And the hard drive should be double the size.Inhave only had it for a month and installed a few programs such as MS office and Adobe writer, I have already used half the hard drive space. I haven’t even saved any photos or music yet.
The battery is 1/3 of the life of what was advertised. This is an important feature for a laptop where this product scores very poorly.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your battery, please refer to this link https://support.lenovo.com/jp/th/solutions/ht063051.
Also, in looking at freeing up drive space, please utilize this link https://support.lenovo.com/us/en/solutions/msh500003-free-up-drive-space-on-your-pc.
Very Respectfully,
Adrian_Lenovo
Also, in looking at freeing up drive space, please utilize this link https://support.lenovo.com/us/en/solutions/msh500003-free-up-drive-space-on-your-pc.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: 6Moni
from Toronto
Verified Purchase:Yes
Laptop kept freezing on me from the get go. Wouldn't even restart or shut down, had to hit the reset button and re set up windows. Also the speakers make an annoying crackling sound when listening to music, unbearable and unusable.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, for audio concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht504841.
Very Respectfully,
Adrian_Lenovo
Also, for audio concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht504841.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com