Customer reviews from greenworkstools.com
Greenworks - 24-Volt 8-Inch Cordless Pole Saw (1 x 2.0Ah Battery and 1 x Charger) - Black/Green
Average customer rating
4.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
30
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
3
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Greenworks - 24-Volt 8-Inch Cordless Pole Saw (1 x 2.0Ah Battery and 1 x Charger) - Black/Green
Posted by: timi
Verified Purchase:Yes
Easy to put together, add oil, and start cutting. Works nicely with the 24V batteries
Written by a customer while visiting greenworkstools.com
Posted by: Honk Prue
Gender:Male
Verified Purchase:Yes
This pole saw is much better than I expected; lighter, longer, and easier to handle. Cuts very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed-Chain Doesn’t Stay On
on July 3, 2022
Posted by: AngieArch
from Pittsburgh, PA
Gender:Female
The pole saw is completely useless because the chain does not stay on. Such a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello AngieArch,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain staying on the bar.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Chain Tension:
Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar.
*Do not tension a chain after you have finished using the tool. The hot metal expands. If the chain is tension when hot, then allow to cool. The contracting metal could potentially damage the chain, the bar and even the unit Wait until the next day for use (or at least until cooled) before tensioning.
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain staying on the bar.
Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Chain Tension:
Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar.
*Do not tension a chain after you have finished using the tool. The hot metal expands. If the chain is tension when hot, then allow to cool. The contracting metal could potentially damage the chain, the bar and even the unit Wait until the next day for use (or at least until cooled) before tensioning.
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and fast
on July 2, 2022
Posted by: Bluekat75
from Atlanta
Gender:Male
This is a great tool. Powerful and effective. Tightening the chain is easy, but would be nice if it had an auto tensioning system. Fast cutting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the job well!
on October 4, 2021
Posted by: MarkOrdus
from Livonia, MI
Gender:Male
I got this pole saw about a month ago to clean up some low-hanging branches on some trees in the backyard. It definitely exceeded expectations! It cut through maybe 2-3" branches like a hot knife through butter! I thought it may not last very long, but I cut down branches for probably a half hour straight or so, and the charge was still full. My only complaint is I got a little too excited because I was having fun, then I had a crap-ton of branches to clean up haha!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Like a dream!!
on September 27, 2021
Posted by: Beckys acres
from West Liberty, Ohio
Gender:Female
Purchased this for use in our pasture to trim on the fence line. The reach is insane and made quick work out of what would’ve been a back breaking all day project. Great tool!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tomasa
Gender:Male
Verified Purchase:Yes
Works great for me. I have 3 acres with lots of trees needing trimming. The battery held up well and the power level was just right.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little pole saw
on September 7, 2021
Posted by: Master6
from Prattville, Alabama
I bought this product about two weeks ago to perform general maintenance around the house, but put it to the test last week. Went down to help friends and family in Louisiana after Hurricane IDA to help with clean up. It is light weight, like that you can take sections apart for transport, and although I didn’t time battery or count number of counts I felt it held up. Even my older mother was able to use with ease.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com