Customer reviews from greenworkstools.com
Greenworks - 16 in. 40-Volt Cordless Brushless Chainsaw (4.0Ah Battery and Charger Included) - Black/Green
Average customer rating
4.5
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
82
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
5
91%of customers recommend this product.
(
86 out of
95)
Customer Reviews for Greenworks - 16 in. 40-Volt Cordless Brushless Chainsaw (4.0Ah Battery and Charger Included) - Black/Green
Posted by: Weekend Lumberjack
Verified Purchase:Yes
I researched several battery powered chainsaws and ultimately selected the Greenworks due to the number of positive reviews. As it turns out, it was an excellent purchase. The saw is light and easy to operate and maneuver. Battery life is exceptional and the saw has plenty of power. I have already taken down several 18" diameter trees with my 16" saw with no problems. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
chain keeps coming off
on May 25, 2022
Posted by: geijin
from mountain view ca
Gender:Male
i've owned several gas powered chain saws and used these extensively. decided to give electric a try. the saw has plenty of power and i easily cut down a 10" oak tree and cut into sections. after about 10 minutes the chain continuously came off every 10-15 seconds. constantly had to remove the bar, readjust tension, tighten and cut for a few seconds before repeating. painful. perhaps there's a fix for this.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello geijin,
Thank you for the feedback, we are sorry to hear of this experience! Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Please find instructions below for tensioning the chain!
• Stop the motor and remove the battery from the chain saw before setting the chain tension.
• Slightly loosen the chain cover lock knob.
• Turn the chain tensioning knob clockwise to tension the chain.
NOTE: A cold chain is correctly tensioned when there is no slack on the underside of the guide bar, the chain is snug, and it can be turned by hand without binding.
• Rotate the chain cover lock knob to secure. Retention the chain whenever the flats on the drive links hang out of the bar groove.
Please note, during normal saw operation, the temperature of the chain increases. The drive links of a correctly tensioned warm chain will hang approximately 1/16" out of the bar groove. New chains tend to stretch; check the chain tension frequently and tension as required.
Should you require further assistance, please contact Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Thank you for the feedback, we are sorry to hear of this experience! Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again.
Replace the bar if:
• the groove is not fit with the height of the drive links (which must never touch the bottom).
• the inside of the guide bar is worn and make the chain lean to one side.
Please find instructions below for tensioning the chain!
• Stop the motor and remove the battery from the chain saw before setting the chain tension.
• Slightly loosen the chain cover lock knob.
• Turn the chain tensioning knob clockwise to tension the chain.
NOTE: A cold chain is correctly tensioned when there is no slack on the underside of the guide bar, the chain is snug, and it can be turned by hand without binding.
• Rotate the chain cover lock knob to secure. Retention the chain whenever the flats on the drive links hang out of the bar groove.
Please note, during normal saw operation, the temperature of the chain increases. The drive links of a correctly tensioned warm chain will hang approximately 1/16" out of the bar groove. New chains tend to stretch; check the chain tension frequently and tension as required.
Should you require further assistance, please contact Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Dan May
from MN
Verified Purchase:Yes
I like the plug and play feature. The chainsaw seems well powered for an electric and the convenience of it is worth a lot to me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: C S Michael
Verified Purchase:Yes
I've used my chainsaw to trim trees and cut down a 8-9 inch diameter tree. I works great and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Butch the woodsmen
from Thompson Falls, MT
Gender:Male
Verified Purchase:Yes
Nice and light, with good features. Very powerful with a long lasting battery. Great for handling small trees and trim work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Robert Earl
from Texas
Gender:Male
Verified Purchase:Yes
Very handy and easy to use. No more worrying about hard to start or mixing gas and oil.
Written by a customer while visiting greenworkstools.com
Posted by: Busy family
from Louisiana
Gender:Female
Verified Purchase:Yes
It’s powerful but not heavy to handle. It’s perfect for cutting all those small to mid size limbs around our property!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing Chainsaw
on August 13, 2022
Posted by: Anonymous
from Boulder, CO
Gender:Male
Bought the chain saw after having used gas powered, electric and was not happy with any of them. It was able to effectively go through a 24 inch aspen tree that was over 25 feet tall, with no problem. Very happy with the performance! I have had it for two years and never an issue!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com