Customer Reviews for Greenworks - TORQDRIVE 24-Volt 12" Cutting Diameter Straight Shaft Grass Trimmer (Battery Not Included) - Black/Green
Customer Rating
4
Love it!
on September 8, 2021
Posted by: Joni1977
from Kansas city
Gender:Female
Bought in Feb 2021. Used it once on my entire yard and ran out of string. Tried for months to get a replacement spool. Finally company sent me a free one. Buy where to purchase an additional replacement spool? So frustrating to try to find it. Otherwise, I love this trimmer !
Lightweight, easy to use, plenty of power for small jobs
on September 7, 2021
Posted by: DanielO
from San Diego, CA
I bought this trimmer one month ago and have used it weekly to clean up the edging around my yard. It is lightweight, easy to use, and has plenty of power and charge to clean up my entire (small) yard. For those looking for an affordable, eco yard-trimming solution, I recommend it.
This is my 2nd trimmer i bought. The best feature is the fact that the string is close to the ground than other trimmers that feature the bump button. I can get a great, even, and tight cut in every tight space Great for trimming edges on your sidewalks. Great for getting really low to the ground to get a close, low cut. I've turned 2 of my friends on to this same product. Must be great if I'm buying it again!
The trimmer itself is able to get the sections I needed cleaned up well, however the edger functionality is a little lacking. I've found that the cord doesn't reach as far as I would like it to, even on it's longest setting.
Overall a good purchase that lasts long enough to get the job done.
Great for a small yard. Easy to handle and start. I wasn’t great at edging at first but have the hang of it now and my yard looks perfectly manicured. Love the fact that it is battery operated. I have the Greenworks mower and love it. Thank you Greenworks for great products.
Nice lightweight tool, but the string became worn down within one use. I'm hoping that Greenworks will replace it.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello there,
Thank you for your feedback. We are glad that you have enjoyed the performance of this tool. Please know that the string would be considered wearable and the rate at which it will need to be replaced depends on the use of the product. Wearable parts are the responsibility of the customer to replace. This unit may be rewound using a .065" trimmer line found at your local hardware store! For further discussion, please feel welcome to give us a call at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
I absolutely LOVE this trimmer. It works much better than imagined and so much easier than my last gas trimmer. No more oil, gas problems, no pulling, much less shaking. In fact minimal hand irritation and so much more quieter than my old gas trimmer. Works fast and I get my full acre lawn worth of trimming done in a full charge. Very impressed with this and highly recommend if you are on the fence. Battery charges pretty fast right out of the box and its lighter and easier to use than traditional gas powered trimmers. Just 100% pleased.