Customer reviews from greenworkstools.com
Greenworks - 24-Volt Cordless Brushless 1/2 in. Drill/Driver (2 x 1.5Ah USB Batteries, Charger and Bag) - Black/Green
Average customer rating
4.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
40
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
38 out of
43)
Customer Reviews for Greenworks - 24-Volt Cordless Brushless 1/2 in. Drill/Driver (2 x 1.5Ah USB Batteries, Charger and Bag) - Black/Green
Customer Rating
5
Easy to use and efficient
on November 11, 2020
Posted by: grontj5
The 24V Brushless drill is such a fantastic addition to any tool kit. The ease of use and portability are unmatched. Makes going from one task to the next a piece of cake!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rich Dale S
from Austin, TX
Gender:Male
Verified Purchase:Yes
The power drill is my 5th Greenworks tool. The power drill is great, as are the other tools I have received over the past 5 years.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on November 3, 2022
Posted by: MrBIll53
from Charlotte, NC
I really like this drill, it is compact, powerful and easy to handle. I have another brand of drill that is so much larger and more cumbersome to handle. I love the hook to put it on my belt or pocket, it makes it so much more convenient. I would like to see some sort of integrated level as it's hard to keep it level sometimes. I also think that it would be great if there was a clip to hold the bit that comes with it.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mckinney, texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Driller is so good and very powerful. I will recommend this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
24 volt drill
on September 18, 2024
Posted by: Mot B
from Central and Southern California
Gender:Male
[This review was collected as part of a promotion.] I have been very happy with all of the line of products that I have purchased. When I decided to choose cordless tools for the yard it just made sense to add a cordless drill.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Drill with Battery Combo
on January 4, 2025
Posted by: Mr Old School
from Los Angeles, CA
[This review was collected as part of a promotion.] This drill is smaller and much lighter than the Ryobi I have. So far it did not lock the drill bit well. Drill bit slips from time to time. Not sure why but it's easy and lighter to use for sure.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 6, 2025
Hello Mr Old School.
We are sorry to hear of the issue you are experiencing. If your bit isn't secure in the drill, examine the chuck. Normal wear and tear can compromise the chuck's ability to hold the drill bit.
To install the bit:
1. Push forward / reverse switch in "neutral" position to lock the trigger.
2. Turn the chuck counter-clockwise to open.
3. Tilt the machine upwards to keep the bit from falling out
4. Put the bit into the opening of the chuck.
5. Make sure that the bit is centered, then turn the chuck clock-wise to tighten.
We have a assembly and user video. You can check it out here: (https://youtu.be/d9kX_02lRu0)
If you are using the drill on wood we recommend, for maximum performance, use high speed steel bits for wood drilling. When using on wood Operate the machine at a very low speed to prevent the bit from slipping off the starting point. Increase the speed as the drill bit bites into the material.
We hope these tips help provide a better user experience. Should
Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience!
We are sorry to hear of the issue you are experiencing. If your bit isn't secure in the drill, examine the chuck. Normal wear and tear can compromise the chuck's ability to hold the drill bit.
To install the bit:
1. Push forward / reverse switch in "neutral" position to lock the trigger.
2. Turn the chuck counter-clockwise to open.
3. Tilt the machine upwards to keep the bit from falling out
4. Put the bit into the opening of the chuck.
5. Make sure that the bit is centered, then turn the chuck clock-wise to tighten.
We have a assembly and user video. You can check it out here: (https://youtu.be/d9kX_02lRu0)
If you are using the drill on wood we recommend, for maximum performance, use high speed steel bits for wood drilling. When using on wood Operate the machine at a very low speed to prevent the bit from slipping off the starting point. Increase the speed as the drill bit bites into the material.
We hope these tips help provide a better user experience. Should
Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hedge trimmer prone to jamming
on August 23, 2025
Posted by: WiscoWolverine
from Racine, WI
Gender:Male
After a year, the blade jammed and made a humming noise. Watched a YouTube video and found this is a known problem. I was able to get it functioning, but on my next use, it jammed again. Not worth the money!
Pros: Cost-Saver
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2025
Hello WiscoWolverine.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Defect Product Shipped
on August 18, 2023
Posted by: RVDM
from California
I bought the hedge trimmer and the shipment was delayed.. Finally when i got the product after 2 weeks, it had bad charger, as per greenworks the need 10-12 days to ship a charger. Waste of time and money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 21, 2023
Hello RVDM,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We guarantee delivery and we are doing our very best to deliver your order as soon as possible. If you need further assistance with your warranty claim do not hesitate to call us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We guarantee delivery and we are doing our very best to deliver your order as soon as possible. If you need further assistance with your warranty claim do not hesitate to call us at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com