Customer reviews from greenworkstools.com
Greenworks - 24 Volt 5.0Ah Battery with Built In USB Charing Port (Charger not included)
Average customer rating
4.4
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Greenworks - 24 Volt 5.0Ah Battery with Built In USB Charing Port (Charger not included)
Posted by: Anonymous
from California
Verified Purchase:Yes
This battery gave me over 20 minutes of run time using Turbo 50% of the time. Unfortunately the battery fail prematurely. I store my batteries in a climate-controlled room. I never use a hot battery in a tool and always allow the battery to cool before charging.I did speak with a customer service representative by the name of Faye, she was able to send me out another battery. When I receive my new battery I will give an updated review on its longevity. As for the customer service keep it up Greenworks! this really determines whether I'll invest in a product or not.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ricky in Liberty NC
from Liberty, NC
Verified Purchase:Yes
I have several of the Greenworks 24 volt tools. This battery was a good purchase for my collection to power these devices. I love the fact that has USB port to charge other items away from grid power. The down side to this is the fact that Greenworks has 2 different 24 volt batteries. This battery does NOT fit my weed eater!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Has capacity to perform and not worried about running out of power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
from Omaha
Verified Purchase:Yes
Works as expected-nice upgrade from the original battery that lasted over 5 years!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Charging Battery
on June 21, 2024
Posted by: JPO1956
from Cape Vincent, NY
Gender:Male
[This review was collected as part of a promotion.] The battery and charger get very hot when charging
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello JPO1956.
Thank you for bringing your concerns to our attention. It is not normal for one any of our batteries to overheat while draining, especially in a temperature-controlled environment. The battery may be warm to the touch after use in a tool but not "hot". If you are concerned that there may be something wrong with your unit, battery, or charger, please call us at 1-888-909-6757 or start a live chat via https://www.greenworkstools.com.
Thank you for bringing your concerns to our attention. It is not normal for one any of our batteries to overheat while draining, especially in a temperature-controlled environment. The battery may be warm to the touch after use in a tool but not "hot". If you are concerned that there may be something wrong with your unit, battery, or charger, please call us at 1-888-909-6757 or start a live chat via https://www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Featurs
on July 1, 2024
Posted by: jer57
from Twin Cities, MN
Gender:Male
[This review was collected as part of a promotion.] 5.0Ah battery is easy to charge and good running time for my sloping yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from NH
Verified Purchase:Yes
Greenworks batteries are hands down the best in the world. I am an equipment manufacturer and have been pairing our equipment with Greenworks batteries for over 6 years and we have sent these batteries with our equipment to over 23 countries! Excellent quality and very reliable batteries!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my greenworks product
on November 26, 2021
Posted by: Sunshinexx14
from Bryan, TX
Gender:Female
Bought this as a Christmas gift. So I haven’t had the chance to see it tested. I however own other green works batteries and have no complaints. Bought these because more power time is needed now that there is a bigger yard to cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com