Customer reviews from greenworkstools.com
Greenworks - 24 in. 40-Volt Hedge Trimmer (2.0Ah Battery and Charger Included) - Black/Green
Average customer rating
4.4
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
68
4 Stars
12
3 Stars
3
2 Stars
5
1 Star
6
87%of customers recommend this product.
(
66 out of
76)
Customer Reviews for Greenworks - 24 in. 40-Volt Hedge Trimmer (2.0Ah Battery and Charger Included) - Black/Green
Posted by: Jimbott
Verified Purchase:Yes
[This review was collected as part of a promotion.] This trimmer allows me to clean up what the” mow, trim& edge” crew leaves me with on their paid visits. One charge allows me to circle whole house and retrieve!
Written by a customer while visiting greenworkstools.com
Posted by: zimmyjack
from detroit
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] good balance and love that I don’t have to have a cord
Pros: Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Ken396
from Katy, Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent hedge trimmer. Not too heavy but gets the job done.
Pros: Easy to Use, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RUGGLES
from Fairview TN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good battery life. Love that you can tilt the blades to reach awkward areas.
Pros: Convenient, Easy to Use, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Does not working
on June 6, 2026
Posted by: Vikas
from 4303 Ewing Ct
Gender:Male
Stopped working after few uses. click but does nothing.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Vikas. Thank you for your review. We are sorry to hear you are experiencing issues with your hedge trimmer. Ensure you have a fully charge battery. Please see the video link attached to ensure you have assembled the unit correctly: https://youtu.be/MLkJvN11TPk?si=OVksGged75d5UTl7. Should you have any other question or concern you would like to discuss, please contact us directly at our toll-free helpline at 1-888-90-WORKS (888.909.6757) to speak with a live agent. Thank you for choosing Greenworks Tools and we hope this helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quality is heading south!
on June 10, 2026
Posted by: ColonelAngus
from Durham NC
Gender:Male
Corners were cut on this model. Cheap plastic partial blade protector for storage (my wired model completely wraps around and is hard plastic. Also, no rounded metal protector for end of blade. This is a big deal because it protects blade when working near the ground. Greenworks is selling out to cheap materials and trimming cost. 😞
Pros: Easy to Use, Quiet, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 11, 2026
Hello ColonelAngus,
Thank you for taking the time to share your feedback. We're sorry to hear that this model did not meet your expectations compared to your previous Greenworks hedge trimmer.
We understand that design features such as blade guards, storage protection, and overall construction can make a significant difference in the user experience. We appreciate your detailed comments regarding the blade protector and end guard, as feedback from experienced Greenworks users helps us better understand which features matter most in real-world use.
Your comments will be shared with our product team for review as we continue to evaluate and improve future product designs.
If you have any questions or would like assistance with your hedge trimmer, please contact Greenworks Support at 1-888-909-6757 or through live chat and we'd be happy to assist.
Thank you for taking the time to share your feedback. We're sorry to hear that this model did not meet your expectations compared to your previous Greenworks hedge trimmer.
We understand that design features such as blade guards, storage protection, and overall construction can make a significant difference in the user experience. We appreciate your detailed comments regarding the blade protector and end guard, as feedback from experienced Greenworks users helps us better understand which features matter most in real-world use.
Your comments will be shared with our product team for review as we continue to evaluate and improve future product designs.
If you have any questions or would like assistance with your hedge trimmer, please contact Greenworks Support at 1-888-909-6757 or through live chat and we'd be happy to assist.
Written by a customer while visiting greenworkstools.com