Customer reviews from greenworkstools.com
Greenworks - 24 in. 40-Volt Hedge Trimmer (2.0Ah Battery and Charger Included) - Black/Green
Average customer rating
4.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
65
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
5
88%of customers recommend this product.
(
64 out of
73)
Customer Reviews for Greenworks - 24 in. 40-Volt Hedge Trimmer (2.0Ah Battery and Charger Included) - Black/Green
Customer Rating
5
I like my Greenworks Cordless Hedge Trimmer
on September 5, 2024
Posted by: Mark I
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am quite pleased with the trimmer. Light and easy to use - and at a reasonable price.
Pros: Convenient, Easy to Use, Quiet, Durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Too delicate
on November 2, 2024
Posted by: Verge
from North haledon nj
Gender:Male
Purchased trimmer as a gift last Christmas but didn't get around to using it until now. Worked fine for an hour on our forsythia hedge, then jammed. Found yt videos on problem and got it working but I'm not getting rid of my electric anytime soon!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 4, 2024
Hello Verge
Thank you for sharing your experience. After using your hedge trimmer, wipe down the blades with a rag that’s been dampened with soapy water. Regular cleaning prevents sap and debris from getting stuck in the blades, affecting performance and product longevity.
If your machine is struggling to make clean cuts or is frequently getting jammed, the blades might be dull. Sharpen blades with a flat file, taking care not to remove more metal than necessary.
In addition to blade maintenance, follow manufacturer instructions for caring for your trimmer’s motor.
We hope this information helpful. We have also shared our maintaining and care video below in the hope it will provide a better user experience.
Maintaining your Hedge Trimmer blade. (https://youtu.be/gZPWZPdIgTI).
Should you have any further questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. After using your hedge trimmer, wipe down the blades with a rag that’s been dampened with soapy water. Regular cleaning prevents sap and debris from getting stuck in the blades, affecting performance and product longevity.
If your machine is struggling to make clean cuts or is frequently getting jammed, the blades might be dull. Sharpen blades with a flat file, taking care not to remove more metal than necessary.
In addition to blade maintenance, follow manufacturer instructions for caring for your trimmer’s motor.
We hope this information helpful. We have also shared our maintaining and care video below in the hope it will provide a better user experience.
Maintaining your Hedge Trimmer blade. (https://youtu.be/gZPWZPdIgTI).
Should you have any further questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to use
on May 20, 2025
Posted by: jimbob1701
from Wyoming MI
Gender:Male
[This review was collected as part of a promotion.] trims hedges without a problem, with a long reach and no power cord to fight with
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Cuts great
on June 9, 2025
Posted by: Bunbao228
from MS
Gender:Male
[This review was collected as part of a promotion.] I cut 5 medium bushes with still 4 battery light left. Awesome hedger and price.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on June 22, 2025
Posted by: latigo
from Miami,Fl
Gender:Male
[This review was collected as part of a promotion.] I bought this hedge trimmer and it is a saving time and effort in my case,I use to drag an electric cord that sometimes got cut during use ,this is great plus I also have blower 60v and a trimmer 60v.good company with good warranty.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer works fine--when it works.
on June 26, 2025
Posted by: Chris16105
[This review was collected as part of a promotion.] I received this tool and inserted one of my batteries (I own a lawn mower, snow blower, and leaf bower). The 2.0 Ah battery worked for a while, but the contcacts to the tool appeared loose. I have had to remove and reinsert the battery a number of times. The battery works fine with the other toold.
Response from greenworkstools.comBy Greenworks, June 27, 2025
Hello Chris16105.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear you have experienced this, we would like to hear how this occurred. To assist you best, please allow our team to gather some further details so that we can help find a resolution for you or locate any parts required. We can be reached through Live chat on www.greenworkstools.com or call us at 1-888-909-6757 (1-888-90WORKS). So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good product if it works correctly
on July 11, 2025
Posted by: elBryan
from Kansas City, Missouri
Gender:Male
[This review was collected as part of a promotion.] This was great while it worked, but I frequently had issues with it jamming and then it wouldn't operate at all.
Pros: Easy to Use, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 14, 2025
Hello elBryan.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
We are sorry to hear you have experienced this issue. Routine maintenance is crucial and should be performed after each use. To clean the blade simply use a dry or very lightly dampened cloth. Wipe up and down the blade plate and blade to remove dust and debris. For thorough cleaning you should also wipe down each blade tooth individually. Once wiped down and free of loose debris apply a light machine oil to your second rag. Using the same motions as before wiping down the blade plate and blade teeth. During this step extra is required for the teeth. Ensure that the oil is being worked into each groove. Not only will this ensure proper performance, but it also helps to lift sticky residue left from trimming.
We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to maintaining your hedge trimmer. You can view it here. (https://www.youtube.com/watch?v=gZPWZPdIgTI). Before performing maintenance, the power source must be disconnected, and customers are also encouraged to wear safety gloves. Keep your hedge trimmer blades free of dirt debris and rust.
If the troubleshooting suggestions and video do not resolve the issue, please contact Greenworks directly. To assist more effectively, have the model and serial number readily available to further investigate and identify any required parts. We can be reached through Live chat on (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS). We look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Posted by: tho7
from Callahan, Fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with these hedge clippers.They make a very clean cut and it has it is very powerful and light weight. I love it.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com