Customer reviews from nightowlsp.com
Night Owl - Smart Doorbell 1080P HD Camera - Black
Average customer rating
4.5
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
79
4 Stars
32
3 Stars
3
2 Stars
2
1 Star
5
92%of customers recommend this product.
(
108 out of
117)
Customer Reviews for Night Owl - Smart Doorbell 1080P HD Camera - Black
Customer Rating
5
Top notch security
on August 13, 2020
Posted by: Gihi
from West Palm Beach, Florida
I am beyond happy with this product. I used to pay high monthly contract fees to other company, only to be annoyed with constant false alarms . With night owl, it is top notch security at your fingertips. Super easy to install, a diy’s dream. Most important, a steal for such quality. It is without questions one of the best in the market.
I am beyond happy to have chosen night owl product.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 14, 2020
Thank you so much for choosing Night Owl and for this review. We truly appreciate your feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Simply Amazing
on August 17, 2020
Posted by: Ricky2020
from Delray beach
Gender:Male
I bought this system a few weeks ago and there is nothing, and I mean nothing not to like about this security system. The quality is great and motion detection have been awesome.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: TammyA
from LA
Gender:Female
Verified Purchase:Yes
The camera are great with very clear picture but the directions for setup and use are very vague. I cannot figure out how to add my husband as a second user so he can view from his phone and tablet.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, August 24, 2020
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great product!
on August 22, 2020
Posted by: MariaH
from Cape Coral, FL
Gender:Female
Love the spotlight on these! Setup was so easy and the app is great. Had so many issues with other brands in the past - wish I had found these sooner!
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, August 25, 2020
Sorry to hear you have had issues with other brands. That can be frustrating. But glad you switched over to Night Owl and that this product is working well for you. Thank you for the review and welcome to the Night Owl family!
Written by a customer while visiting nightowlsp.com
Posted by: Rainey
from Brunswick, GA
Gender:Male
Verified Purchase:Yes
The product works exactly as advertised. Great picture, convenient app and more piece of mind. The feed is about a second behind due to the wireless nature of the product. Other than that it’s a great buy!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
AMAZING SYSTEM
on October 30, 2020
Posted by: Richhijinx
from Florida
Gender:Male
I did a little research, and im glad i made the correct choice!! The quality of the cameras are amazing !! My house feels safe !!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Highly recommend!
on October 30, 2020
Posted by: Bdogwood
from Florida
Gender:Female
We recently purchased this system and wish we could give it 10 stars! It was very easy to install and the quality is far beyond compared to others sysywms we researched. Have already recomened for friends and family to switch!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Easy Install, Works Great, App needs work
on November 2, 2020
Posted by: DenGreat
from TX
Gender:Male
[This review was collected as part of a promotion.] I had to take off a star for 1 poorly designed screen on the Night Owl Protect App on Android. I know this review is for the doorbell and not the app, but the doorbell 100% depends on that app for setup.
I still would recommend this doorbell because after getting past that hurdle it has been great. The rest of the setup was just fine and the unit has performed perfectly.
The "live-view" comes up on my phone faster than my old doorbell.
I also really like that this unit has a built-in battery to deal with power hiccups, sd card slot for off-line video storage, AND a usb port so you can set everything up BEFORE you install it. That last feature was sorely missing from the doorbell this is replacing.
I also like that it came with 2 different mounting plates with one allowing you to angle the doorbell more towards or away from the door.
I still would recommend this doorbell because after getting past that hurdle it has been great. The rest of the setup was just fine and the unit has performed perfectly.
The "live-view" comes up on my phone faster than my old doorbell.
I also really like that this unit has a built-in battery to deal with power hiccups, sd card slot for off-line video storage, AND a usb port so you can set everything up BEFORE you install it. That last feature was sorely missing from the doorbell this is replacing.
I also like that it came with 2 different mounting plates with one allowing you to angle the doorbell more towards or away from the door.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com