Customer reviews from nightowlsp.com
Night Owl - Smart Doorbell 1080P HD Camera - Black
Average customer rating
4.5
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
80
4 Stars
32
3 Stars
3
2 Stars
2
1 Star
5
92%of customers recommend this product.
(
109 out of
118)
Customer Reviews for Night Owl - Smart Doorbell 1080P HD Camera - Black
Posted by: Seabee64
from West Virginia
Verified Purchase:Yes
Great product, it was recommended by my neighbor, and for the cost it does exactly what it's suppose to. HIGHLY recommend this product if you desire a cost effective video system.
My only complaint is the location of the antennae on the camera, makes it difficult to have the camera facing to left side.
My only complaint is the location of the antennae on the camera, makes it difficult to have the camera facing to left side.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
A lot of Great Features
on November 10, 2020
Posted by: 5un5hine
from Pa
Gender:Female
[This review was collected as part of a promotion.] The Night Owl 1080p Wi-Fi smart security system arrived with easy to follow hookup and installation instructions and with all parts accounted for. We mounted 2 of the cameras on the outside of the house and 2 on a large shed outside. The cameras video is very clear and the spotlights work nicely. We already have captured a video of several deer in the backyard and a bear drinking out of our hummingbird feeder.
I really like the two way audio feature especially for the camera by the front door. It’s also nice to know if I want to expand I have an additional 6 channels I can use with a 1TB hard drive. I’m so happy with this system and the security it has
brought my family!
I really like the two way audio feature especially for the camera by the front door. It’s also nice to know if I want to expand I have an additional 6 channels I can use with a 1TB hard drive. I’m so happy with this system and the security it has
brought my family!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Danielle243
from Charleston, WV
Gender:Female
Verified Purchase:Yes
Bought and have used for a week, has great video quality and awesome quality night vision. The only complaint I would have is that takes a while on the app to load live feed and look at past events. Never longer than a minute, but just enough to annoy you.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Jfoun4007
from Atlantic beach fl
Gender:Male
Verified Purchase:Yes
Great system, like the wireless feature. Only con is the 2 second delay on the live feeds. Other than that good system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Butch1960
from Goshen, OH
Gender:Male
Verified Purchase:Yes
We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 23, 2021
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: HotPalms
from Phoenix, Az
Gender:Female
Verified Purchase:Yes
They are awesome and now I’m relieved to be able to see my Dad wen I’m at work
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep your family safe.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doorbell DB-WNIP2-SU
on January 7, 2023
Posted by: hec97
from West Palm Beach, FL
Do not recommend this product. Received new doorbell Model# DB-WNIP2-SU a week ago. Performed installation of device following installation videos. Device connected well and worked for apprximately 10 minutes. Then the device was automatically removed from the App, and unable to add it again. Unable to pair device to the application. Called tech support twice. After 25 minutes on hold, the first rep was hard to understand and unable to solve anything. He asked me to performed the same tasks already done prior to the call as explained previoulsy. Phone call was disconnected. Called back and waited 38 minutes for a rep. The second rep tried several things with no luck. Lastly referred me to a video for connection of cameras..... Too bad it was a gift and unable to return it.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 10, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Disappointed 123
from Monmouth illinois
Gender:Male
Verified Purchase:Yes
Doorbell wasn’t working upon receiving it. Contacted Night Owl for replacement, haven’t received anything. Website says they have a EZ return policy. Doesn’t seem that EZ. Shouldn’t be this difficult
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com