Customer reviews from Zwilling.com
ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Average customer rating
4.8
(541 Reviews)
Rating breakdown 541 reviews
5 Stars
446
4 Stars
74
3 Stars
10
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
476 out of
495)
Customer Reviews for ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Posted by: ChrisHTX
Verified Purchase:Yes
The Zwilling Efigny is less a toaster than a countertop SUV. It hogs space like it’s squatting rent-free in your kitchen, yet still manages to toast with all the excitement of a beige filing cabinet. The “faux stainless” exterior is plastic in metallic drag, the kind of finish that would embarrass even a budget blender. Sure, it browns bread, but so does a campfire. If you want to spend extra for the illusion of premium, this is your toaster. If you want actual stainless steel, look elsewhere.
Response from Zwilling.comBy Consumer Relations, September 15, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 2 Long Slots Toaster didn’t meet your expectations. We’re proud of the Toasters and are delighted by the positive feedback we’ve received from many of our customers. That said, we completely understand that it may not meet every individual’s expectation or preference, and we’re sorry to hear that it may not work for you. We truly appreciate hearing about your experience, and we will certainly forward your feedback to the appropriate brand management team. If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: Kelli jean
Frequency of use:Daily
Verified Purchase:Yes
Love this toaster. It toasts even the largest bagels evenly. Its sturdy and consistent and has a slim profile to fit in a kitchen with limited counterspace.
Written by a customer while visiting Zwilling.com
Customer Rating
2
Disappointing Build Quality
on January 4, 2026
Posted by: Brass Button
Frequency of use:Daily
Toaster looks very nice from the exterior but durability and operation have disappointed.
Toasting button / lowering mechanism failed after two years of usage and toaster became unusable. Button gets stuck. The previous two years of usage we often felt like the toaster easily burns bread instead of allowing it to brown evenly. We did not have this issue with previous toasters.
Toasting button / lowering mechanism failed after two years of usage and toaster became unusable. Button gets stuck. The previous two years of usage we often felt like the toaster easily burns bread instead of allowing it to brown evenly. We did not have this issue with previous toasters.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
1
After 3.5 years - Definitely Not Worth The Money!
on January 9, 2026
Posted by: RCDCSF
As someone who has owned this toaster for 3.5 years - believe me when I say it's not worth the money. It was good for about 2.5 years and then it started physically falling apart. Cracks in the case, it started toasting unevenly - totally not worth the money. I held on for another year candidly because of how much it cost. I couldn't even give it away for free, ended up throwing it in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: Don M
Frequency of use:Daily
Verified Purchase:Yes
Finally, I got a toaster that matches my lifestyle. This is one high and wonderful toaster for my gluten-free baked goods beautiful clean lines. Amazing.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com