Customer Reviews for ZWILLING - Madura Plus 4-piece Fry Pan Set - Black
Customer Rating
5
Best Egg Pan
on January 23, 2023
Posted by: Rockdog13
Frequency of use:Daily
[This review was collected as part of a promotion.] Bought to make omelettes & over easy eggs. Works exceptionally well and eggs come put perfectlet.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great pan!
on March 2, 2023
Posted by: Snooptoo
Frequency of use:Daily
[This review was collected as part of a promotion.] Its a great, sturdy pan! I was tired of getting a new one for eggs and non stick every few months. This is a solid piece of kitchenware!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Solid product
on October 16, 2023
Posted by: Maven2
i’ve got several skillets from the Madura Plus line. They’re all quite solid, and the non-stick coating lasts much better than most. Do not use metal utensils.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Durability is not its strong suit
on April 26, 2024
Posted by: Anonymous
Frequency of use:Daily
We purchased several of these pans based on the. great NY Times article and other reviews. However, they are extremely fragile. Even with using pan protectors, the slightest touch eats the corners and liner causing aluminum to show. Also, the outside is like a magnet for stains and oil, and its outside texture makes it very difficult to clean. For the cost these underperform compared to very inexpensive pans.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 30, 2024
Thank you for your review and for your feedback. This is not common. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Have only used three times. That said everything slides right out and cooks evenly. I especially like the handle with no screws, easy to handle and clean. I'm saving for more like this fry pan.
Have always purchased their knives but tried this pan for full-proof fried eggs and extremely satified!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Pan does not hold up. Coating is disintegrating.
on December 7, 2024
Posted by: MSS756
I have been using this pan regularly for two years and the inside is cracking, peeling and has become bumpy. I’m concerned the coating is getting into the food.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, December 11, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is certainly not common. It is rare for the coating to wear out as a result of normal use. Appropriate and careful use guarantees excellent long-term performance. In most cases, coatings are damaged by overheating. At ZWILLING, we stand behind the quality of our products. All our products carry a limited lifetime warranty against damages to materials and/or craftsmanship. The warranty does not cover any defects due to normal wear and tear, damage due to misuse or abuse, alteration to the product, negligence, or any damage resulting from use other than the intended purpose of the item. For warranty claim processing, please visit our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html You will be able to initiate a warranty claim and receive further instructions. We look forward to hearing from you.