Customer reviews from HENCKELS
Henckels - Solution 16-pc Self-Sharpening Knife Block Set - Black
Average customer rating
4.8 out of 5
4.8
(531 Reviews)
Open Ratings Snapshot
Rating breakdown 531 reviews
5 Stars
454
4 Stars
70
3 Stars
3
2 Stars
2
1 Star
2
98%of customers recommend this product. 
(
480 out of 491
)
Best Buy Privacy Policy
Customer Reviews for Henckels - Solution 16-pc Self-Sharpening Knife Block Set - Black
Customer Rating
5 out of 5
5
Great value set of knives
on July 18, 2026
Posted by: ccherry1
[This review was collected as part of a promotion.] This knife set is the best set I have ever had. Super comfortable in hand and never have to worry about a dull blade due to the self-sharpening.
Written by a customer while visiting HENCKELS
Customer Rating
5 out of 5
5
A Family Tradition
on June 21, 2026
Posted by: Gayle D
So pleased to have purchased another set of Heckels knives in self sharpening block. I purchased one set many years ago for my kitchen and they have served us well over last 30 years. Also bought a set for my daughter when she got married. Henckels knives are part of our family’s kitchen - reliable year after year!
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5 out of 5
5
Great knives
on February 22, 2026
Posted by: JJ
from New Hampshire
[This review was collected as part of a promotion.] Great knives! They are beautifully made!! Love them!!
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
4 out of 5
4
Almost a five
on January 17, 2026
Posted by: WilliamT
from Florida
Verified Purchase:Yes
We love the knives. They are solid, sharp, and good looking. The reason for four not five stars is the block. The two knives in the bottom row (not steak knives) pocket are oversized and the items droop. Works, is functional, but given the quality and looks of the rest, it is annoying.
Written by a customer while visiting HENCKELS
Customer Rating
1 out of 5
1
Rust
on January 12, 2026
Posted by: Rusty Knives
from Jasper, GA
The blades are rusting. I have only had this set for just over a year. Not the usual Henckels standard. Also, for warranty coverage you need the original receipt, who keeps that over a year?
No, I would not recommend this to a friend.
Response from HENCKELSBy Henckels Consumer RelationsApril 21, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to turn this around.

Kindly reach out to our customer service team at hello@henckels.com and we will gladly look into this matter for you and determine how best we can have this resolved.
Written by a customer while visiting HENCKELS
Customer Rating
2 out of 5
2
Stay away
on January 5, 2026
Posted by: Bob27
from Platte city mo
Got this set for Christmas, I have been begging for and talking about the Henckels brand for awhile about how good they are. I lied this set is garbage sharp yes the steel is flimsy and feels cheap if they last longer then a few months I’ll be surprised don’t waste your money
No, I would not recommend this to a friend.
Response from HENCKELSBy Henckels Consumer RelationsApril 20, 2026
Thank you for sharing your feedback with us.

We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
Written by a customer while visiting HENCKELS
Customer Rating
3 out of 5
3
Poor craftsmanship!
on January 3, 2026
Posted by: Kurt
from Wildwood Florida
Verified Purchase:Yes
The faceplate that covers the block wasn’t secure! I had to clean all the dried glue off and reapply new glue. Henckels is supposed to be one of the best… not so much in my experience. Sad!
No, I would not recommend this to a friend.
Response from HENCKELSBy Henckels Consumer RelationsApril 20, 2026
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with.

We’re glad to hear you were able to reattach the faceplate, however this is not something you should have had to do and we appreciate you bringing this to our attention.

If you need any further assistance with your product, please don’t hesitate to reach out to our customer service team at hello@henckles.com and we’ll be happy to assist.
Written by a customer while visiting HENCKELS
Customer Rating
5 out of 5
5
Get yours and experience the cut of your life
on January 1, 2026
Posted by: Markcus
The knives are sharp and easy to sharpen without hassle. Wife loves them and my 15 year old thinks he’s a chef and cuts everything he eats now.
Written by a customer while visiting HENCKELS
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