Customer reviews from Zwilling.com
ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle Pro - Black
Average customer rating
4.8
(879 Reviews)
Rating breakdown 879 reviews
5 Stars
742
4 Stars
111
3 Stars
13
2 Stars
4
1 Star
9
98%of customers recommend this product.
(
788 out of
806)
Customer Reviews for ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle Pro - Black
Customer Rating
3
Excited...then disappointed
on August 29, 2021
Posted by: Tea4mle
Frequency of use:Daily
[This review was collected as part of a promotion.] I haven’t yet reached out to service about this so will update my review once done and I hear back from them.
The kettle came quickly and is a beautiful piece of kitchen hardware. Seemed very high quality and was excited to use it for the first time.
Got it set up in and ready to go, clicked it on for the first time and made a pot of tea.
Then I looked inside the kettle again...and this is the disappointed part. The stainless inside looks beautiful, but there is one part that is already rusting. Looks like it is the temp sensor or ???
Hopefully they will stand behind their product and we can get this resolved quickly.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great Kettle
on December 17, 2021
Posted by: Artakamoose
Frequency of use:Daily
[This review was collected as part of a promotion.] This is a big improvement over the Breville iQ pure I had before. The double hulled stainless container keeps the water hotter longer. All parts of the lid that come in contact with the water (including the screen) are metal. The preset temp choices have more range 140/160/175/194/212. The middle three on the Breville (195/200/205) are too close together to be meaningful and the low is only 175. The cord is a little on the short side which can be good or bad depending on where you put it, but it’s not a big deal. Best of all, it comes with a 5 year warranty. The Breville was only one, and mine conked out after 2 years. The Zwilling is an improvement in every way!!!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Misleading Videos and Photos + burnt stains
on March 16, 2021
Posted by: Bogdan777777777
Frequency of use:Daily
[This review was collected as part of a promotion.] 1. Control panel is in Fahrenheit and not in Celsius as in the product photos.
2. Control lights are actually a cut out numbers/icons on a white layer backed by a light and the cut out isn’t very straight (see photos). Not a big deal but was unexpected.
3. Burnt stains appeared after first use. I used tap water. Not sure if this is normal or a defect (see photos)
2. Control lights are actually a cut out numbers/icons on a white layer backed by a light and the cut out isn’t very straight (see photos). Not a big deal but was unexpected.
3. Burnt stains appeared after first use. I used tap water. Not sure if this is normal or a defect (see photos)
Other than that, looks very nice.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Good design, poor material quality
on February 26, 2021
Posted by: ILYAon
[This review was collected as part of a promotion.] Kettle has nice and slick design. Very functional. However the quality of materials need improvement. After several use 3-4 boils, the inside heating area started to develop rust. This is unacceptable for the kettle in this price range.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
2
Cool design but no use due to rust
on February 25, 2021
Posted by: Cheetah
Frequency of use:Daily
[This review was collected as part of a promotion.] I absolutely love the look of this kettle. It boils water pretty quickly, quietly and it keeps it hot for much longer in comparison to my old KitchenAid kettle. After reading reviews, I made sure to never let the water sit in it to prevent it from rusting. After approximately 1.5 months of use, I have noticed the brown rust spots on the heating element inside the kettle... really disappointing, cannot use it anymore, now need to go through the hassle of warranty claim... :(
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: LWade
Frequency of use:Daily
Verified Purchase:Yes
This kettle is great. I’ve had several before (diff. Brands) and this one heats the water the fastest. The stay cool outside is a nice feature too.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Pavla
Verified Purchase:Yes
This is a very nice looking and well made tea kettle. However, It is large and heavy and the open spout button is hard to push. SO, as an older, small, woman with arthritis, it was too difficult to use. The return process is not easy and they require you to pay the postage.
Written by a customer while visiting Zwilling.com
Customer Rating
2
Interior bottom showing rust within a month of use
on July 26, 2021
Posted by: cpark116
Frequency of use:Daily
[This review was collected as part of a promotion.] Looks and functions great, we used it multiple times a day, drying after each use and leaving lid ajar after. Heating element has begun to show signs of rust after a month of use, even when hand dried after use.
Response from Zwilling.comBy Consumer Relations , Consumer Relations , July 26, 2021
Thank you for contacting ZWILLING! And thank you for your feedback.
We are so sorry to hear this has happened.
We will email you directly with assistance in this matter.
Regards,
Zwilling
We are so sorry to hear this has happened.
We will email you directly with assistance in this matter.
Regards,
Zwilling
Written by a customer while visiting Zwilling.com