WE NEVER RECEIVED IT; CALLED 3 TIMES TO DETERMINE PROBLEM. NOT RESOLVED!!
Response from Zwilling.comBy Consumer Relations, June 18, 2020
Thank you for taking the time to review this product. We are sorry to see you are not completely satisfied. If you would like to discuss this further, we are happy to help! You may contact us by phone at the number below or email using the contact form at the bottom of the page. Happy cooking!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Looks Beautiful, Sticks Terribly
on September 24, 2021
Posted by: WhitneyP
[This review was collected as part of a promotion.] I was so excited about this skillet. We received it as a wedding gift and I was hoping that I could add it to my "everyday use" items. Unfortunately the first use, food stuck TERRIBLY to the pan after reading and following care and cooking instructions. It takes intense elbow grease to clean after, and has done this every time we've used it. We've used it 5-6 times over the past 3 months and we have the same experience no matter what we're cooking.
I've used this pan quite a bit since receiving it and so far I love it! No issues cleaning. Love how well it holds heat for serving after preparation.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
What a disappointment
on December 4, 2020
Posted by: Anna Chicago Cubs fan
I was so excited when I got this skillet. After having it now for about 6 months I can honestly say everything sticks to it. I always use oil or butter before using it but it does not make a difference. This pan is also very heavy to use. I usually have to call for someone to help me lift it when serving food out of it. It also now has black burned marks on it due to everything sticking to it which will not come out no matter how well I clean it. I went back to using my cheap pan because it works better.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, December 8, 2020
Thank you for taking the time to share your experience with us. Staub enameled cast iron is not treated with a nonstick coating and is very textured, so food will stick if you don't use a generous amount of cooking fat with a high smoke point and/or season the cooking surface between uses. Please check out the booklet included with your purchase for useful information about how to properly use and care for your cookware. We are also happy to help if you would like to contact us at the phone number or by email using the contact form at the bottom of the page. Happy cooking!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Always wanted
on October 3, 2021
Posted by: JHM4317
[This review was collected as part of a promotion.] I always wanted a Staub and finally got the fry pan to start my collection. Super happy to start using the pan
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
on April 5, 2020
Posted by: Cooking Mommy
This skillet is a little bit saute and a little bit fry! I ordered this pan because of the high sides and wide cooking surface. Interior has Staub's famous black matte finish so heat distribution is excellent. And this pan can sear like no other. I have also used it to make perfect dutch baby pancakes.
I got this as a present for a friend who was bummed about being stuck inside in Brooklyn during social distancing. This cheered her up. She loves it and loves cooking again. Perfect size for so many fun brunch options.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on April 29, 2020
Posted by: ChefRobVee
Staub truly outdid themselves when they created this skillet pan. It’s a cast iron frying pan and a sauté pan in one, the best of both worlds! The enameled cast iron makes it nonstick and extremely easy to clean up, my grandparents always recommended hand washing cast iron, and I stand behind that! This is definitely one of my favorite pans!