The lid cracked and glass shattered the lid is no good
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 21, 2025
We're very sorry to hear about the issue with your Staub Cast Iron Braiser lid. We understand your concern. Please reach out to our Consumer Relations Team to initiate a warranty claim or visit our Service Center[https://www.zwilling.com/us/magazine/support-center.html], and we will assist you in resolving the issue as soon as possible. If you have any additional details or photos of the damage, please feel free to share those for a quicker resolution. Thank you for bringing this to our attention!
The ZWILLING Team
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great braiser!
on March 23, 2024
Posted by: Anonymous
This is a great braiser! Great results, easy to clean, beautifully made and versatile.
Love the size and the countless capabilities of this skillet. However, extremely disappointed! Skillet chipped on my first initial use, and the second time I used it, my food sticks to the pan, and I haven’t been able to clean it, even though it’s been soaking for two days in water. The coating is coming off. I almost want to return it or exchange it. I have read and followed initial guidelines on how to use it. I expected a better quality product for the price.