The lid cracked and glass shattered the lid is no good
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, January 21, 2025
We're very sorry to hear about the issue with your Staub Cast Iron Braiser lid. We understand your concern. Please reach out to our Consumer Relations Team to initiate a warranty claim or visit our Service Center[https://www.zwilling.com/us/magazine/support-center.html], and we will assist you in resolving the issue as soon as possible. If you have any additional details or photos of the damage, please feel free to share those for a quicker resolution. Thank you for bringing this to our attention!
Overall the product is nice but when I received it the knob was discolored and not the right color (gold instead of silver). I reached out a few weeks ago to get this resolved and have yet to hear back. Given the amount of money that was spent on this I would've expected better quality. I understand these are not normal circumstances but it's been over two weeks and I've heard nothing back. Outside of this issue I like the Braiser. It works well and is good quality. I just wish it was okay to use it the dishwasher on a frequent basis.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great Size
on July 17, 2020
Posted by: Sunshine1
We are a family of four and I was in the market for a versatile everyday pan. This pan goes beyond expectations! Perfect to roast chicken and vegetables, meats, stews, and casseroles. Also a great Paella pan, which I make weekly. The cast iron interior makes for a real crispy bottom, which we all fight over. This pan can be used on my induction cook top, as well as inside the oven. Have also used this as a deep fryer which works out great because I don't have room for tons of different pans and appliances. in the kitchen. Works as a beautiful serving piece, which not only saves more space, but also makes less clean up. This pan checks all the boxes.
Love the size and the countless capabilities of this skillet. However, extremely disappointed! Skillet chipped on my first initial use, and the second time I used it, my food sticks to the pan, and I haven’t been able to clean it, even though it’s been soaking for two days in water. The coating is coming off. I almost want to return it or exchange it. I have read and followed initial guidelines on how to use it. I expected a better quality product for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great braiser!
on March 23, 2024
Posted by: Anonymous
This is a great braiser! Great results, easy to clean, beautifully made and versatile.