Customer reviews from kitchenaid.com
KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Stainless Steel
Average customer rating
2.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
8
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
22
31%of customers recommend this product.
(
10 out of
32)
Customer Reviews for KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Stainless Steel
Customer Rating
2
Ice Maker needs some work.
on January 10, 2025
Posted by: OrangeCHi
[This review was collected as part of a promotion.] Ice maker constantly makes too much ice. Every time its opened, ice cubes are knocked through it onto the floor.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 10, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 655076.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Can’t name one until I know the system
on January 16, 2025
Posted by: Small item
from Ottawa, ont
[This review was collected as part of a promotion.] I’m not very happy with this item. Bought all KitchenAid products and not one had an operating manual and it’s difficult to find info on how to use the induction cook top and wall oven. For this fridge/freezer, the ice continues to make ice even though the basket is full and it falls into the back and then the floor when pulled out. No operating manual to tell me how to reduce or turn off the ice machine.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy chasttl, CA Social, January 21, 2025
small item. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Review ID # 287645211, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible Product
on February 21, 2025
Posted by: CW3530
from Atlanta, GA
After 12 remodels over the last 10 years, this was the worse purchase that we made. This refrigerator/freezer has been nothing but problems from the very start. The master board had to be replaced the ay after the warranty expired. The bottom door continues to freeze shut; we just stopped using it. This was a total waste of money and a waste of space in our kitchen.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 682873.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice extra Space
on March 17, 2025
Posted by: Taz!
I love my fridge. Using it in line with another small fridge and a couple of wine fridges. I came on to look at grabbing a second one. Really surprised at the ratings here.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect choice, no regrets!
on May 24, 2025
Posted by: Patricia H
We’ve had this under-counter refrigerator for last two years, but I waited before posting a review until I was confident there were no problems. The fridge has been great, aesthetically and functionally. Each drawer has an independent temperature control, so the top drawer holds produce, dairy and other foods reached for daily, and we have mostly condiments and beverages in the lower drawer.
A convenient feature is the door open signal that sounds if a drawer is ajar—it’s a pleasant chime, not a blaring alarm. It’s reminded me a number of times when I didn't push the door closed. The other convenience is the controls are easy to see and reach; they’re right on top of the drawer so when you open a drawer you can check the temperature and adjust it if you need to.
One bit of advice: we had this professionally installed. It’s level, flush with the cabinets, and no problems with screws breaking or destroying the panel. Sometimes its the person using the tools who’s to blame, not the appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great Unit poor Service
on July 14, 2025
Posted by: Yan M
from Laval, QC
[This review was collected as part of a promotion.] I've had this fridge freezer for about a month now. The fridge drawer has unfortunately not worked since Day 1. Freezer drawer has been fine. I understand these things can happen. Placed a service call on July 2nd the tech was unable to diagnose the issue on the spot, have not heard back since, 12 days later despite numerous calls to customer service. This is unacceptable service.
I would recommend this to a friend!
Response from kitchenaid.comBy CA Social Care, July 17, 2025
Hello Yan! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case # 292622506. Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Leaks and Causes Damage
on August 3, 2025
Posted by: Akeeva
from Seattle
Less than a year old and the plumbing into the icemaker has failed, causing a water leak that destroyed surroudning cabinetry. This replaced a 20 year old Sub Zero. The drawers are convenient, but Kitchenaid quality is far behind Sub Zero.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 4, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #761963.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #761963.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com