Customer reviews from kitchenaid.com
KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Stainless Steel
Average customer rating
2.4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
15
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Stainless Steel
Customer Rating
1
Ice maker not working
on May 12, 2023
Posted by: Wordsmith
from Colorado
[This review was collected as part of a promotion.] This new appliance was delivered and the ice maker is not working! Waiting on parts!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, Wordsmith. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321827.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
ice maker not working, brand new out of packaging
on May 30, 2023
Posted by: Brad1977
from Ottawa, ON
Super bummed. Bought this and installed it. Ice maker has not worked now for 3 days. Water filter cap not the right size. Could barely get filter into place initially leaked water all over the floor. Waited, waited. No ice to be made. Paid good money for this after another reputable company unit also failed within 1 month. What is with this poor quality. Tried to schedule a service appointment online. Page is broken. Here we go again. 3 out of my last 5 appliances broke before the new smell wore off. Super disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 31, 2023
Hello! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case #335429, in the subject line. We look forward to hearing from you! -Jasmyn
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks good!
on October 5, 2023
Posted by: Contractor
from South Carolina
[This review was collected as part of a promotion.] We purchased this item to install at a local bank and the refrigerator works great but the ice maker has not worked. Put a request in to have it repaired, this was 2 weeks ago. An appliance repair company came out and said that it looks like we need a computer board for it. Since then I have called several times and texted with no response. The ice machine still does not make ice. This is the reason for 3 Star Rating.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ice Maker Does Not Work
on July 13, 2024
Posted by: chase434
from Los Angeles, CA
Ice maker is broken for the third time in less than a year. Every time a technician comes to fix it, theres a different problem. I love the look of it in our bar, but the machine is way too expensive for this many problems. I'm waiting for answer/solution.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 563810.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Ice maker stopped working
on September 5, 2024
Posted by: Ambrrsn
from Anchorage, AK
Purchased the panel ready fridge/freezer and ice maker stopped working after just a few months. Can’t easily switch to a new one, as we had custom fronts made for it. Very frustrating!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 588439.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
exactly what we wanted
on January 4, 2023
Posted by: dayzzzzzz
from Eastern NC
[This review was collected as part of a promotion.] We have only had this for 1 month, but it serves to support a wet bar area in our kitchen and is providing everything we expected. Some bonuses are easy water filter replacement location, and the top drawer allows for most wine bottles to fit upright. The only change I would like is to offer different or at least a SS color option for the color of the end of the handles. I don't appreciate the red.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Icemaker malfunctions
on November 20, 2023
Posted by: pablo49
from Scottsdale, AZ
Purchased this unit and was delivered/installed in February. Icemaker did not work. Unit was replaced in June and that icemaker also did not work. Service technician replaced icemaker assembly but did not solve the problem. He is coming back next week but I am not hopeful. Water pressure and water inlet have been checked and are fine. Something is very wrong with the manufacturing of the icemaker feature on these units based on the numerous negative reviews.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 20, 2023
Thank you for sharing your experience with us, pablo49. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 432467.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
overall experience
on October 30, 2024
Posted by: dat123
[This review was collected as part of a promotion.] good quality and one of few that have both ref freezer
Written by a customer while visiting kitchenaid.com