Customer reviews from cafeappliances.com
Caf - Handle and Knob Set for 36" Pro Range and Rangetop - Brushed Stainless Steel
Average customer rating
1
(1 Review)
Rating breakdown 1 review
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1 Star
1
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Customer Reviews for Caf - Handle and Knob Set for 36" Pro Range and Rangetop - Brushed Stainless Steel
Customer Rating
1
Knobs MELT
on February 7, 2023
Posted by: Leslie T
from Salem, OR
Within days of purchase, two of the knobs had melted. We returned to the store of purchase to see about getting knobs that wouldn’t melt. Purchased copper knobs. We had to be super careful, but even though the knobs never touched a pan, the heat caused melting. Very disappointed that this issue is causing us to not recommend this stove top.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Café , Café , February 8, 2023
Hello there.
We greatly appreciate you reaching out. This is certainly not the quality we expect to see from the knobs on your unit and deeply apologize for the frustrations you have encountered because of this.
Please know that an agent will be reaching out to gain a bit more information by email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. It is a pleasure to have you as part of our Cafe family and we are more than happy to help.
-Haley@Café
We greatly appreciate you reaching out. This is certainly not the quality we expect to see from the knobs on your unit and deeply apologize for the frustrations you have encountered because of this.
Please know that an agent will be reaching out to gain a bit more information by email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. It is a pleasure to have you as part of our Cafe family and we are more than happy to help.
-Haley@Café
Written by a customer while visiting cafeappliances.com
