Customer reviews from Samsung US
Samsung - Galaxy A42 5G 128GB - Gray (Verizon)
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
12
4 Stars
4
3 Stars
5
2 Stars
0
1 Star
1
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Galaxy A42 5G 128GB - Gray (Verizon)
Customer Rating
3
Easy to use
on December 5, 2022
Posted by: David
from Wabasha, MN 55981
Expertise:Intermediate
[This review was collected as part of a promotion.] It sometimes have a mind of its own. It turns off out of the blue and then restarts.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 9, 2022
Hello David, thanks for taking the time out of your day to review your Samsung Galaxy A42. We appreciate your feedback as we strive to be innovation and improve the design and functionality of our products. At Samsung, our products have a warranty for manufacturing defects in materials and workmanship, linked below. With the limited information provided, I would recommend you reaching out to Samsung Support for further assistance and/or troubleshooting. Before doing that, please ensure that your device has been updated with the most recent version. I have included that link below for your convenience. When it is most convenient for you, please don't hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. -Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK.
on December 5, 2022
Posted by: adkgrub
from Saranac Lake, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone works relatively well. The camera is probably worth 4 stars. When internet surfing or on Facebook, it will occasionally simply drop out back to the home screen. The app that links to my smart watch simply ceased to work after one update and even reinstalling the app doesn't help. As a note, the app works fine with my old Galaxy 7 even ow.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 9, 2022
Hi Adkgrub, thanks for taking the time to review your Samsung Galaxy A42. We appreciate your feedback as it provides us the opportunity to remain innovative and improve on the functionality of our products as well as the design. When you have some free time, I would suggest reaching out to Samsung Support to conduct some troubleshooting on your device. Please check to ensure your device has the most recent software update then don't hesitate to reach out. Samsung Support is also available to answer your questions and receive any feedback that you would like to share with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
3
doesn't have a lotnot good for picture of storage
on December 6, 2022
Posted by: jenny
from orangeville Ill
Expertise:Intermediate
[This review was collected as part of a promotion.] i've had it 5 months and wish i could upgrade but still owe money
No, I would not recommend this to a friend.
Response from Samsung USBy Debra, Social & Commerce, December 12, 2022
Hello Jenny, thank you for taking the opportunity to review your Samsung Galaxy A42. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Did you know that you can store up to 1TB more by adding a MicroSD card to your device? Please feel free to reach out to Samsung Support if you need further assistance, need help troubleshooting your device, have questions, or would like to share any additional feedback. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good
on December 6, 2022
Posted by: Mello_d
from Seattle, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone for free when switching carriers. Processor is slow compared to my old Note 8 but battery life is really good.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Debra, Social & Commerce, December 7, 2022
Hello Mello_d, thank you for taking the opportunity to review your Samsung Galaxy A42 5G. We appreciate your feedback as we strive in providing our customers with the best products and superior functionality on the market while staying committed to constant innovation. If you don't mind venturing out of the A series family of devices, I would suggest looking into something that better suits your need for speed. Please take a look at the Samsung Galaxy S22. It has a 4nm processor which is our fastest chip yet. Feel free to reach out to Samsung Support with any additional feedback or questions you may have. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s22/buy/galaxy-s22-256gb-verizon-sm-s901ulvevzw/?modelCode=SM-S901ULVEVZW
https://www.samsung.com/us/smartphones/galaxy-s22/buy/galaxy-s22-256gb-verizon-sm-s901ulvevzw/?modelCode=SM-S901ULVEVZW
Written by a customer while visiting Samsung US
Customer Rating
4
softwares good but its not grabbing updates fast
on December 8, 2022
Posted by: Neptuneobjectcosmos
from Triangle, VA
Expertise:Expert
[This review was collected as part of a promotion.] i got this phone for christmas 2021 and it was so good
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok phone with a few issues
on December 11, 2022
Posted by: Kris
[This review was collected as part of a promotion.] I mostly liked this phone but it did have a few quirks that annoyed me. It does not have a ireless charging. It is similar to the Galaxy phones but just not quite there
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GOOD FOR GAMING!!
on December 12, 2022
Posted by: MrOGWarbuckz
from Bossier City Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I had been using a A13 4G and all I do is play online fps games and I must say... the SoC and dpi are on point. You might still want to use a small fan for the ti.es when you benchmark play. 9.8/10!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 14, 2022
Posted by: Tamitam
from Reidsville, NC
[This review was collected as part of a promotion.] It's bigger than most of the phones I've owned. Great pictures better than most. Even had great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US