Customer reviews from Samsung US
Samsung - Galaxy A42 5G 128GB (Unlocked) - White
Average customer rating
4.3
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
87
4 Stars
39
3 Stars
17
2 Stars
4
1 Star
4
85%of customers recommend this product.
(
33 out of
39)
Customer Reviews for Samsung - Galaxy A42 5G 128GB (Unlocked) - White
Customer Rating
4
Great price point
on December 8, 2022
Posted by: Missy
from Central Point, Oregon
[This review was collected as part of a promotion.] I've had the this phone for well over a year and have been happy with it however I know I don't use most of the phones applications. I do wish the camera was as good as promised however, I would suggest this phone to a friend as the quality of the phone is wonderful at this price point.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
From the gate, it was a hard unit to understand fe
on December 14, 2022
Posted by: Sandra la
from Springfield, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] Unhappy with the performance the accuracy the security and the understanding of the different needed apps
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Debra, Social & Commerce, December 19, 2022
Hello Sandra la, thank you for taking the time to review your Samsung Galaxy A42. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. For your convenience I have linked your device manual below to help you become better acquainted with your phone settings which will allow you to customize your device to your specifications. Would you also check your software? If it has not been updated to the most recent version, please update it as soon as possible. Samsung Support is also available to assist you with troubleshooting your device, answer your questions, and take any additional feedback you would like to share. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 14, 2022
Posted by: Jaylee
from Denver Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I bought this year its been great yall should buy one
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on December 20, 2022
Posted by: Bamacajun
from Athens, Al
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone through my Spectrum service. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Haven't had any issues
on December 22, 2022
Posted by: Jimmy Slice
from Olin, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Since I've bought it, it's worked just fine for me. And at the price it was kind of unbeatable.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 22, 2022
Posted by: DB4D4EVER
from Massillon, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I personally love the a serious more than any other series.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
You get what you pay for
on December 25, 2022
Posted by: Duggy2fresh
from Adrian MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this for free from Xfinity mobile and now I know why.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 28, 2022
Hello Duggy2fresh, thanks for reviewing your Samsung Galaxy A42 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung products have a warranty that would protect against manufacturing defects in materials and workmanship, linked below. Without knowing the details surrounding what you are currently experiencing with your device, I recommend for you to reach out to Samsung Support for further assistance. Samsung Support is available to assist you with troubleshooting your device, answering your questions, and to take any other feedback that you would like to provide. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
Fast, lot of memory
on December 28, 2022
Posted by: Juan
dropped it a couple of times, cracked real quick. bought the phone at the end of janaury, it gradually broke after a drop in mid december.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Debra, Social & Commerce, January 2, 2023
Hi Juan, thank you for taking the time to review your Samsung Galaxy A42 5G. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable to us. Did you know that we offer Samsung Care+ that can be added to eligible devices that would extend additional coverage protection to your devices? This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Please feel to reach out to Samsung Support with any additional feedback or questions you have. We thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US