Customer reviews from Samsung US
Samsung - Galaxy A42 5G 128GB (Unlocked) - White
Average customer rating
4.3
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
87
4 Stars
39
3 Stars
17
2 Stars
4
1 Star
4
85%of customers recommend this product.
(
33 out of
39)
Customer Reviews for Samsung - Galaxy A42 5G 128GB (Unlocked) - White
Customer Rating
5
Excellent in every way.
on August 27, 2021
Posted by: Cooking4B
from altoona, PA.
Expertise:Intermediate
I've had this phone for a month now. The battery lasts and lasts. Very easy to use. I replaced that I had for too long. Needed more storage. It's everythin I wanted in a cell phone. Great job Samsung!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen cracks easily.
on February 14, 2022
Posted by: Swetzel
from Arizona
Expertise:Intermediate
Bought this phone in @ October 2021. The screen on both mine and my husband's has cracked twice EACH. Replacement is @ 27 or @ 8 with warranty. My old Samsung was not this type if glass, but never had a problem ! The picture quality is good. Internet is spotty due to not enough towers in parts if Arizona and Texas.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
1
Response from Samsung USBy Debra, Social & Commerce, November 21, 2022
Hello Swetzel, thank you for taking the opportunity to review your Samsung Galaxy A42 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market while we remain committed to constant innovation. As you know, Samsung products come with a warranty that covers manufacturing defects in materials and workmanship on our products, which I have linked below for your convenience. Did you know that we also offer Samsung Care+ to eligible devices that would extend additional coverage protection to your devices? This service would extend your piece of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Please feel to reach out to Samsung Support with any additional feedback or questions you have. We thank you for being a valued Samsung customer. – Debra smsng.us/Warranty-Info smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2021
Posted by: Jake
from Nj
Expertise:Intermediate
Great phone except the speakers aren't great and it can be hard to find cases
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on August 2, 2021
Posted by: Anonymous
from Woodbury TN
After Transfering to this from an older galaxy this phone is amazing, the screen is so much bigger, and the camera quality is amazing. The prone runs super smoothly and the flashlight is perfect for many situations. The video quality is also super good, and the phone is super light wieght. I would recomend this phone to everybody even some apple stans 10/10 perfect gift
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 4, 2021
Hello MorgnMuffin, that's great to hear! Thank you for being a part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
No dual sim update
on November 20, 2021
Posted by: Samsung4life
from Chicago, IL
Expertise:Expert
I was excited for this phone to finally reach the American market. Disappointed that there hasn’t been an update in software to allow for dual sim capability.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
3
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 22, 2021
Hello Samsung4life, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
As long as you don't drop it .it will be fine
on February 5, 2022
Posted by: lordbiscuit
from M e fl
I'm on my 3rd cause it broke every time I dropped it and I had otterbox protective cover and cricket wireless has it for 69.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Debra, Social & Commerce, November 23, 2022
Hello Lordbiscuit, thank you for taking the opportunity to review your Samsung Galaxy A42 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences with our products. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for you and your devices? It offers you that ultimate piece of mind for those unanticipated situations in life like leaving your device behind at your favorite entertainment spot, getting caught in a downpour with your phone exposed, having your device stolen, or dropping your device and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Samsung Support is also here to assist you when it’s most convenient with your schedule. Please reach out to Samsung Support for further assistance and/or troubleshooting, if needed. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 11, 2022
Posted by: Angie
from St Louis, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone several months ago for my husband and he truly loves this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on April 12, 2022
Posted by: tigmeg44
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] great product and love samsung products great pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US