Customer reviews from manufacturer
Hotpoint - 24" Front Control Built-In Plastic Tub Dishwasher with Water Leak Sensor and 60dBA - Black
Average customer rating
4
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
45
4 Stars
18
3 Stars
9
2 Stars
9
1 Star
5
77%of customers recommend this product.
(
49 out of
64)
Customer Reviews for Hotpoint - 24" Front Control Built-In Plastic Tub Dishwasher with Water Leak Sensor and 60dBA - Black
Customer Rating
5
So easy to operate
on March 3, 2023
Posted by: Beauty1979
from Danville,Va
This dishwasher is exactly what I wanted. Simple design and super easy to operate
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Does not work
on March 8, 2023
Posted by: taylor32
not sure if this is an installation issue or what but i’ve only been able to get it to run once every other time I try nothing happens
No, I would not recommend this to a friend.
Response from manufacturerBy Haier Appliances , March 9, 2023
Hey there - Thank you for taking some time to get in touch and share your feedback. This is super important to us.
We're so sorry to hear about the issues you've ran into so quickly after installation. That is definitely not the experience we want anyone to deal with or that we would expect to happen. We can understand the frustration.
We'd recommend taking advantage of the warranty and having one of our approved technicians out to get this diagnosed. We know they would be able to get this up and running again. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there.
Jonathon@Haier
We're so sorry to hear about the issues you've ran into so quickly after installation. That is definitely not the experience we want anyone to deal with or that we would expect to happen. We can understand the frustration.
We'd recommend taking advantage of the warranty and having one of our approved technicians out to get this diagnosed. We know they would be able to get this up and running again. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there.
Jonathon@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Simple and easy
on March 20, 2023
Posted by: Leonard at PC
from Conover, NC
I like this DW because it’s easy to use and is ideal for people over age 65.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
CONDENSATION
on March 24, 2023
Posted by: Jcastle
from Highland, CA
Dishwasher has condensation after cycle is finished on all the walls. Called GE warranty for repairs twice and nothing can be done to fix the condensation. This is how dishwasher was designed. GE why would you do this?
No, I would not recommend this to a friend.
Response from manufacturerBy MichaelBatHaier, HaierAppliances, March 24, 2023
Hello,
We’re sorry to hear that you’ve had issues with condensation on the walls of your new dishwasher. We know it’s frustrating when your dishes come out wet, but it can be even worse when it’s happening with a brand-new dishwasher. While condensation on the interior of the dishwasher is normal, you can still improve the drying performance of any dishwasher by following some of the tips at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Haier
We’re sorry to hear that you’ve had issues with condensation on the walls of your new dishwasher. We know it’s frustrating when your dishes come out wet, but it can be even worse when it’s happening with a brand-new dishwasher. While condensation on the interior of the dishwasher is normal, you can still improve the drying performance of any dishwasher by following some of the tips at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Basic but very good
on May 16, 2023
Posted by: Cape1885
from Cape Cod, MA
The value of this dishwasher is very high. Was very affordable and has proven reliable and great at washing our dishes. No fancy features, but a great, solid, and good looking dishwasher.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
To long for a wash cycle
on June 5, 2023
Posted by: MsDaisy1380
from Chino,, CA
I just got this dishwasher from our Apt. from management, and it takes about 2.5 hours for the shortest wash cycle. It's only has one button for selection and dry cycle isn't very good at drying.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra@Haier, GE Appliances, June 7, 2023
Hello,
Thank you for taking the the time to post this review. We're so sorry that your dishwasher is taking longer than expected during the wash cycle and not drying your dishes properly. We're glad to help resolve this and provide clarity. It is completely normal for a dishwasher to run for up to two hours or more under certain conditions. Please refer to the link below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
As far as the dishwasher not drying your dishes properly, there are several easy steps you can take to resolve the issue. Please click here:
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
We really hope the information provided is helpful. Please let us know if there is anything else we can assist with. Have a great day! - Tierra@Haier
Thank you for taking the the time to post this review. We're so sorry that your dishwasher is taking longer than expected during the wash cycle and not drying your dishes properly. We're glad to help resolve this and provide clarity. It is completely normal for a dishwasher to run for up to two hours or more under certain conditions. Please refer to the link below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
As far as the dishwasher not drying your dishes properly, there are several easy steps you can take to resolve the issue. Please click here:
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
We really hope the information provided is helpful. Please let us know if there is anything else we can assist with. Have a great day! - Tierra@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Nice and quiet
on June 29, 2023
Posted by: Zada
from Philadelphia, PA
I like the dishwasher fine, but it is a long cycle. It is quieter than my previous dishwasher, which I really like.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Plain and simple
on July 4, 2023
Posted by: Lolo46
My old dishwasher I had for 20 years went out I bought this one for a replacement I like it’s just plain and simple like my old one but it runs 2 hours my old one only took 45 minutes
Response from manufacturerBy Devin@Haier, GE_Appliances, July 5, 2023
Hello,
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
We are sorry to hear that you find the dishwasher to be plain and simple, here at Haier Appliances we strive to ensure we are providing you with quality, reliable appliances that offer convenience as well as dependability. We hope that in time you will enjoy the efficiency and performance this dishwasher provides.
Thank you for choosing Haier Appliances for your home, we're happy to be a part of it!
Best regards,
-Devin@Haier
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
We are sorry to hear that you find the dishwasher to be plain and simple, here at Haier Appliances we strive to ensure we are providing you with quality, reliable appliances that offer convenience as well as dependability. We hope that in time you will enjoy the efficiency and performance this dishwasher provides.
Thank you for choosing Haier Appliances for your home, we're happy to be a part of it!
Best regards,
-Devin@Haier
Written by a customer while visiting manufacturer