Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
2
Glad I didn't pay for it
on February 27, 2024
Posted by: Alibooboo
from Ormond Beach, Florida
Since the apartment maintenance team installed it, it may not be the machines fault, but there is always water left in the filter area, and condensation everywhere when it's done washing. It makes a loud noise in the beginning during fill.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 29, 2024
We'd like to help with your dishwasher. Here is some information about water in the tub of the dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16573
We recommend taking a look at the link below for normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We recommend taking a look at the link below for normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Piece of junk
on March 14, 2024
Posted by: Mjfbear
Doesn't dry dishes. Bottom rack goes crooked pushing it in and today two rollers came off
Response from geappliances.comBy Adrian, GE_Appliances, March 15, 2024
We are happy to assist you with your dishwasher. We have provided some tips at the link below to avoid poor drying in your dishwasher, and we have provided some tips for helping your racks slide out seamlessly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ga=2.18875579.20040398.1710168052-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.19844411.20040398.1710168052-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.19844411.20040398.1710168052-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
3
It works
on March 28, 2024
Posted by: Yyur
from Iowa
Gets the job done in 1 hour. Wish there was a short wash or rinse only feature.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, March 29, 2024
Your feedback is extremely important to us. With this in mind, we are going to to note this down for review. We can definitely understand the need for quicker wash cycles.
Written by a customer while visiting geappliances.com
Customer Rating
3
Minimal
on April 5, 2024
Posted by: Reeter11
Very basic model. No short or quick wash, no heated dry except on 2.5 hour heavy wash setting. Rinsed my dishes before using dishwasher and they did not come out clean.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 5, 2024
We are happy to provide guidance with this dishwasher. This unit was designed with simplicity and ease of use in mind, so this dishwasher does not have a boatload of features for cleaning. We recommend running the Normal wash cycle again, and if your dishes are still dirty, service may be needed to properly diagnose the reason why your dishes are not getting clean. If needed, tou can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Why build a dishwasher that doesn’t dry the dishes
on May 14, 2024
Posted by: KBCH
I agree with so many of the negative reviews. This dishwasher has a very long cycle but it does not include drying the dishes, especially plastics. It doesn’t help to just leave the door after the cycle is finished. Somehow the very wet dishes remain that way. I’m not even certain if it’s using hot water?
I’ve seen reviews where you’ve left help guides but I can’t access them.
I’ve seen reviews where you’ve left help guides but I can’t access them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 15, 2024
We'd like to assist you with your dishwasher. This unit includes a dry boost option (for heavy cycles) and a heated dry option (for normal cycles). For more information on these features and how they work, please refer to page 6 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.29023164.1611439165.1715606213-1734451522.1686318769
If the dishes still won't dry even when these options are selected, please refer to the troubleshooting on page 20.
If the suggestions above don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If the dishes still won't dry even when these options are selected, please refer to the troubleshooting on page 20.
If the suggestions above don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
It’s a biosphere.
on June 23, 2024
Posted by: Anonymous1000
There is no steam vent on this dishwasher, so it stays wet inside, and dishes never dry. Even the no-heat dry option on other dishwashers allows dishes to dry, with water evaporating & exiting through a vent. People will leave the dishwasher door open in an effort to get the inside & their dishes dry, & someone will inevitably trip over the door & be seriously hurt as a result. It’s a tragedy waiting to happen. GE should be ashamed for putting out this piece of garbage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 25, 2024
We want to help out with your dishwasher not drying well. You can check through the following article for tips that can help maximize your performance. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
4
Great basic dishwasher.
on June 30, 2024
Posted by: Adam Wap
from Atlanta, GA
This is a great basic dishwasher that cleans and drys well while being relatively quiet - unfortunately it omits a few basic settings that previously were standard even on basic models such as selectable heated dry (see below) and a rinse only mode to give dirty dishes a quick rinse when you aren't ready to run a full load.
First I want to dispel some misinformation on prior reviews. This does have heated dry on both the Normal and Heavy cycles, unfortunately it is not selectable so it is always heated dry on both cycles. To avoid the heated dry you must use the 1 hour cycle. Dry works great on ours as long as we have rinse aid in the dispenser, drying performance is severely impacted when the dispenser goes dry.
One other personal recommend is to clean the filter regularly, it is a very fine filter and it gets caked up quickly which will cause smells between use and poor washing performance. Fortunately GE made it a cinch to remove the filter and rinse it out, takes maybe 1-2 minutes max so I give it a good rinse every week. If you untwist the "basket" inside the fine filter it makes it easier to get the inside of the fine mesh filter clean.
Bonus note. While this dishwasher is not meant to have the 3rd rack which is standard/available on higher end models it has the mounting points to install the one you can buy from GE which I did. It allowed me to store the utensil basket and open up room on the lower rack and use the 3rd rack for utensils, it does eat into the 2nd rack space but the rack easily slides out if you need the extra height on 2nd rack. Cheap and easy upgrade to this basic dishwasher.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on July 17, 2024
Posted by: Sammy I q
It's not working properly, dishes stay wet after it's done
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 18, 2024
We want to help out with your dishwasher not properly drying. We suggest checking through the following article, as it goes over helpful tips that can maximize the drying cycle. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still noticing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com