Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
2
Not great
on June 13, 2023
Posted by: Charlottee
from Pawleys island, sc
Who ever heard of a dishwasher that doesn't dry the dishes ?
My 20 year old machine worked much better than my brand new one.
My 20 year old machine worked much better than my brand new one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 14, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Sucks
on June 14, 2023
Posted by: Hollywood14255
from Patchogue ny
The dishwasher leaves an inch or more of water sitting in the bottom of the dishwasher no matter what cycle you use. Its a plastic box w stainless doors. Cheap made kids toy ones work better.there no heat dryer for dishes. Thank god im in apt and dont owe it. Piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 15, 2023
Hi there,
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and powerful!
on June 28, 2023
Posted by: Jah1982
from Georgia
Nice and quiet! Cleans dishes well! Intentionally left some stuck on food on plates and silverware to rest the effectiveness and it did not disappoint at all! 5 stars!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on September 23, 2023
Posted by: Hray
Piece of junk. Nothing but a bunch of plastic. Dishes are soaking wet when finished. Will be buy new other one. This one is a week old. Somebody come get please.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are so sorry to hear that this dishwasher has not lived up to your expectations due to its drying capabilities and its quality. Below, we have provided tips to avoid poor drying in your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Clean dishes
on October 6, 2023
Posted by: Pharmic
Rather disappointed in fact. Inside cabinet remains damp for days. But note that at least the dishes and table ware are dry.
We place a towel in the door to allow air to circulate and dry the inside.
The man that GE sent to us however was a man who knew his stuff. Much appreciation. He took the time to explain some details of our unit that will help us to work with the unit.
We place a towel in the door to allow air to circulate and dry the inside.
The man that GE sent to us however was a man who knew his stuff. Much appreciation. He took the time to explain some details of our unit that will help us to work with the unit.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy GEAppliances, Devin, October 7, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances built- in dishwasher. We are sorry to hear that you are not completely satisfied with your dishwasher due to the tub being damp for days after use. Water settled in the bottom of the dishwasher (usually 1-2 cups) at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
We are happy to hear that the GE Appliances technician was helpful and answered any questions or concerns you had. If you should ever have any questions on how to operate your dishwasher, please refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.4232561.393040659.1696263189-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances built- in dishwasher. We are sorry to hear that you are not completely satisfied with your dishwasher due to the tub being damp for days after use. Water settled in the bottom of the dishwasher (usually 1-2 cups) at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
We are happy to hear that the GE Appliances technician was helpful and answered any questions or concerns you had. If you should ever have any questions on how to operate your dishwasher, please refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.4232561.393040659.1696263189-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Impressed
on October 8, 2023
Posted by: tashaslivn
from Memphis, TN
I received this dishwasher as a replacement from my home warranty company. I am not impressed at all. It does not dry at all!! Very disappointed that this is what GE has come to. I want my 20 year old dishwasher back.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are really sorry to hear about this dishwasher not drying well. That is not something we expect.
We're going to share one of our support articles that goes over some troubleshooting that can help with getting the best drying performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, then we suggest getting one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We're going to share one of our support articles that goes over some troubleshooting that can help with getting the best drying performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, then we suggest getting one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Bad set up
on December 23, 2023
Posted by: Jim64
from Texas
Very Noisy. Not sure that i like the way the bottom tray is set up. Rack is set up with way to many plate racks. It make it very hard to wash bowls or other large items.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 5, 2024
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is louder than expected.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We recommend referring to this link for some helpful loading tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is louder than expected.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We recommend referring to this link for some helpful loading tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Budget Option
on February 10, 2024
Posted by: Matthew1128
This item was purchased on a tight budget. Got on sale. The unit was relatively easy to install with no issues. I recycled the sound blanket from my old dishwasher, so the operation was nice and quiet. I have used it 3 times so far, and have always used the Heavy Duty cycle. The dishes came out perfectly clean each time, and completely dry. I saw some mixed reviews on bad drying capabilities, but I did not experience this with my unit when using the HD cycle, and when dishes and silverware were loaded properly per instruction materials. It possesses basic features, but that’s exactly what I was looking for. I find the more bells and whistles an item has, the more opportunity for things to fail. If you like “over engineered”appliances, you will probably be unhappy with this unit. I can not attest to reliability or longevity as it’s less than a month old, but hopefully it will last.
Written by a customer while visiting geappliances.com