Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.7
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
150
4 Stars
83
3 Stars
33
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
197 out of
280)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
2
Bottom rack falls off track when pulling out.
on January 24, 2023
Posted by: Dspink3
from Little Rock
I do not like this dishwasher. Bottom rack falls off track when pulling out. I don’t like the dark color interior.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, January 25, 2023
Hello-
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that your dishwasher rack falls off the track when you pull it out. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Again, we truly apologize for the inconvenience. We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that your dishwasher rack falls off the track when you pull it out. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Again, we truly apologize for the inconvenience. We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Very very cheap
on January 31, 2023
Posted by: Beefhammer
from White Plains, NY
This product washes dishes, but feels like its going to break any second.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
3
Response from geappliances.comBy GE Appliances , February 3, 2023
Hello - We really appreciate you taking a moment to connect and leave your review. It means a lot to us.
We are really sorry to hear that this dishwasher isn't exceeding your expectations. This is definitely something we can understand, but we are confident that your new model will withstand the test of time. Not that we are expecting anything to happen, but just in case it does you are covered with a 1 year manufacturers warranty. Thank you again for the feedback.
Stay safe out there!
Jonathon@GEA
We are really sorry to hear that this dishwasher isn't exceeding your expectations. This is definitely something we can understand, but we are confident that your new model will withstand the test of time. Not that we are expecting anything to happen, but just in case it does you are covered with a 1 year manufacturers warranty. Thank you again for the feedback.
Stay safe out there!
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great and very quiet
on February 21, 2023
Posted by: Gayls
from New Smyrna Beach.
I like the look. The way it blends in to my kitchen. It’s quiet and works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Minimum quality dishwasher
on March 1, 2023
Posted by: Rena46
from Katy, TX
Does an o.k. job of washing the dishes, but the machine is never dry when I open the door to unload. If I break the cycle, it doesn't know what to do.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, March 4, 2023
Hello- Thank you for taking the time to share your feedback with us. Your feedback is appreciated, and we'll be sure and share your comments with our product development team for necessary improvements. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Please let us know if we can help with anything in the future.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and very quiet
on March 3, 2023
Posted by: LKLong
from Seattle, WA
It has just enough features, easy to operate, quiet, good value for the money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent dishwasher
on March 5, 2023
Posted by: Enrique082
from Virginia
Honestly expected a little more from GE. Price higher than other brands and has less features and it’s super flimsy
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 8, 2023
Hey there, and thank you for taking the time to review. We hate to hear you aren’t satisfied with your dishwasher and its features – we always want to provide a great product using quality materials, and we regret any inconvenience you’ve had.
We do have models with additional features, and if you'd like to view our other dishwashers you can do so here: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/ . Regarding the cost, pricing can be dependent on multiple factors including economic elements, usability and availability, etc. Your concerns over the price and dishwasher will be shared with our team for future review.
We’re confident the dishwasher will serve your needs well. If you ever have any concerns or questions, we’re always glad to help. Best wishes! -Sarah@GEA
We do have models with additional features, and if you'd like to view our other dishwashers you can do so here: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/ . Regarding the cost, pricing can be dependent on multiple factors including economic elements, usability and availability, etc. Your concerns over the price and dishwasher will be shared with our team for future review.
We’re confident the dishwasher will serve your needs well. If you ever have any concerns or questions, we’re always glad to help. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t even last a year and a half
on March 8, 2023
Posted by: Sal02een
from Smyrna, Delaware
Builder installed it on a new construction house less then a year and a half old. it has been has had constant issues, 1. the controls would stop working randomly and it would always have to be reset. 2. It leaks out of the side of the door, the door itself. feels flimsy and it does not shut evenly. The washer doesn’t clean throughly, and the drying is subpar. Of course the warranty is out and it is less than a 1.5 years old and having these issues.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 13, 2023
Hello,
We’re sorry to hear that you’ve been having issues with your dishwasher; we know it’s frustrating when any appliance doesn’t work like it should, but it’s even worse when it’s something you rely on so often, and this is not something we want or expect from our products. We recommend taking a look at the articles below for things you can try yourself to fix these issues.
Door leaking:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
Poor wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Poor drying:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, we recommend scheduling an appointment with one of our certified technicians. . You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that you’ve been having issues with your dishwasher; we know it’s frustrating when any appliance doesn’t work like it should, but it’s even worse when it’s something you rely on so often, and this is not something we want or expect from our products. We recommend taking a look at the articles below for things you can try yourself to fix these issues.
Door leaking:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
Poor wash performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Poor drying:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, we recommend scheduling an appointment with one of our certified technicians. . You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Simple to operate & easy to keep clean
on March 11, 2023
Posted by: carolsenior
from St louis, MO
Bottom rack sticks & comes off track easily. but overall good product for the cost
I would recommend this to a friend!
Features
3
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 15, 2023
Hello there! Thank you for providing us with your valuable feedback. We are happy to hear that your dishwasher is operating as designed. However, we apologize about the bottom rack not gliding easily and coming of the track. We know the frustration this causes, and we apologize about the inconvenience. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com