Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.8 out of 5
3.8
(334 Reviews)
Open Ratings Snapshot
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product. 
(
194 out of 272
)
Best Buy Privacy Policy
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
5 out of 5
5
quick learning features
on September 20, 2022
Posted by: Ronnie G Z
from 5309 Evelyn Street
Outstanding quality for ever long time that my Mother used.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Basic model and it works great
on September 25, 2022
Posted by: ClaraMae Corgi
from South West Florida
Plenty of room for the dishes. Basic model is easy to use. Lower rack could use improvement because it hangs up on door when pulling in and out. Great price.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love GE products.
on October 11, 2022
Posted by: Lizzie V
from New Jersey
I love the dishwasher that I bought. It’s very easy to use and looks great. I love GE products and all of my appliances are GE too. The GE name has always been quality to me that’s why I choose it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Too Early
on October 13, 2022
Posted by: What do you mean 9
from Reservoir
Too early to tell anything about this product’s performance.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
3 out of 5
3
Value
1 out of 5
1
Response from geappliances.comBy Vikki@GEAGE_AppliancesOctober 14, 2022
Hi - Thank you for reaching out to us and for having purchased a new GE Appliances dishwasher. We look forward to a revised review once you've used the product long enough to evaluate its performance. We're confident you will be pleased with the unit. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
The Second One Worked!
on October 17, 2022
Posted by: Fail
from Castle Rock, CO
We returned the first one as it would not start. After replacing, the second unit works well.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Quality
2 out of 5
2
Value
4 out of 5
4
Response from geappliances.comBy Matthew@GEAGE_AppliancesOctober 26, 2022
Thank you for sharing your experience with us! We’re so glad to hear that you were able to get the defective unit replaced! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience the first unit caused you.

We’re confident that this dishwasher will provide powerful cleaning opportunities for years to come. If you ever need assistance, please know that you can always reach out to us! All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Replacement For Apartment
on October 20, 2022
Posted by: Tessi777
from Texas
I didn't personally buy this dishwasher, but my apartment replaced it. The wash cycles run 3 hrs no matter what cycle is chosen. Apparently, there is no drying cycle either. When I open the dishwater after it finally finishes and sometimes it's the next morning, the dishes are not dried. There is no owner's manual either.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
2 out of 5
2
Response from geappliances.comBy Kacie@GEAGE_AppliancesOctober 21, 2022
Greetings,

We regret to hear that you're not completely satisfied with your new dishwasher. We know how frustrating it is when a new appliance does not meet our needs and we regret your inconvenience.

We encourage you to look at the tips on page 20 of the use and care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf. There you will find tips on getting your dishes dry and you will also see some reason why your dishwasher is running very long cycle times. If you believe your unit is not performing in a manner it should, please take advantage of your limited one-year warranty by calling 1-800-432-2737.

We hope this helps! Let us know if you have additional questions. Best wishes.

Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Very Unhappy Customer
on October 24, 2022
Posted by: Not a Fan of GE
from Rochester NY
So many issues! It does not dry the dishes at all even on the Heavy Cycle which has Dry Boost Technology. What is Flood Protect Water Leak Detector? This leaked first run! It did not cancel the cycle or blink lights or sound an alert tone! Local store sent repairman so it doesn’t leak now. But it holds water in filter. So the filter is now moldy.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Pablo@GEAGE AppliancesOctober 31, 2022
Hello - we're very sorry to hear that you've had to experience this situation with your dishwasher. We know this isn't ideal after such little time, and we completely understand your disappointment. Please know we will share your thoughts with our product and design teams for future design consideration.

If you believe your dishwasher isn't drying properly, we recommend referring to the following article for potential causes, and solutions, for this concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Also, the filters in your unit should be cleaned every other month, or more often depending on usage. You can learn more about cleaning the filters on page 18 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf

If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm

You can also reach out to us on social media if we can help with any other questions or concerns.
Take care.

Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great
on October 25, 2022
Posted by: Cperry22
Dishwasher is great and I love that the dishes come out dry
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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