Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
157
4 Stars
85
3 Stars
38
2 Stars
37
1 Star
49
70%of customers recommend this product.
(
202 out of
288)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
4
Simple But Great!
on June 12, 2023
Posted by: JennyeK2
from St. Augustine, FL
I love how simple it is. I mean, all we want to do is get our dishes clean, right? The only complaint I have is that it could be a little hotter in the dry cycle. But that's not a deal breaker.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on June 8, 2023
Posted by: Onxy
from Virginia Beach va
Nice and simple serves the use that I needed. Does a great job of cleanining
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice quit dishwasher easy to use.
on June 6, 2023
Posted by: WB44
from Winston
It took some reading of the manual how to load but once you get the hang it is very functional and flexible.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Questionable performance
on June 6, 2023
Posted by: creekside canyon lodge
from cedar run, pa
Product has not performed well. Cylcles not completing. Soap dispenser not opening
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 8, 2023
Hello,
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple start
on June 2, 2023
Posted by: Dee Anna
from Texas
This model was very reasonably priced and very easy to use. I was very satisfied with the performance and overall operation of the dishwasher.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Lower rack jumps the track
on May 29, 2023
Posted by: joeyb63129
from st louis,mo
Works but lower rack a problem and runs off the track
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 1, 2023
Hello - Thank you so much for taking some time to reach out and share your review. We're glad that you are overall enjoying this dishwasher so far.
However, we are sorry about the lower rack going off track. We're happy to assist with this. We are going to have one of our agents reach out over email for some additional information. If you don't see the message quickly, then we'd suggest checking your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
However, we are sorry about the lower rack going off track. We're happy to assist with this. We are going to have one of our agents reach out over email for some additional information. If you don't see the message quickly, then we'd suggest checking your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on May 26, 2023
Posted by: Cindy 1973
from Clarksville, Tn
The bottom tray doesn't fit correctly, it slides off one side or the other
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 31, 2023
Oh no!
Having your dishwasher racks slip and slide off track can become really time consuming when trying to do dishes. We are very sorry for this kind of experience and will be happy to provide some assistance.
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick or slide so that they don't roll properly. To correct this, we recommend the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
We appreciate your time taken to provide us this feedback. Please feel welcome to connect with us if you have any further questions or concerns.
-Haley@GEA
Having your dishwasher racks slip and slide off track can become really time consuming when trying to do dishes. We are very sorry for this kind of experience and will be happy to provide some assistance.
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick or slide so that they don't roll properly. To correct this, we recommend the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
We appreciate your time taken to provide us this feedback. Please feel welcome to connect with us if you have any further questions or concerns.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good at getting dishes clean
on May 23, 2023
Posted by: Robbieann
from Edgewater fl
Cleans dishes very well but a little more difficult to start than my previous dishwasher. Also a little more difficult to push the tray with the dishes back in the dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 24, 2023
Hi,
It's good to hear this dishwasher's performing very well. We always strive to improve your experience and your comments on this unit's functionality are greatly appreciated. Thanks for sharing.
-Sylvia@GEA
It's good to hear this dishwasher's performing very well. We always strive to improve your experience and your comments on this unit's functionality are greatly appreciated. Thanks for sharing.
-Sylvia@GEA
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 24, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are happy to hear that your dishwasher is operating as designed. However, we are so sorry that you are having difficulty starting your dishwasher and pushing the rack back in. Below, we have provided a link with some tips to aid in your racks gliding more easy.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ga=2.195166252.184309799.1684770343-2082806389.1677780257
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your dishwasher for many years to come! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ga=2.195166252.184309799.1684770343-2082806389.1677780257
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com