Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
1
DO NOT BUY IT!!
on July 24, 2023
Posted by: ZOOTY
Does NOT dry the dishes at all!! The lower rack keeps coming off its tracks. Very noisy. Has NO wash cycles except normal, heavy and 1 hour. The worst dishwasher I've ever used and I suspect it is not water efficient either!!
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 25, 2023
Hi! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to features and the design of the racks. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We will be sharing this feedback with our product design teams, so they can make the necessary improvements. We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances in the future. - Adrian@GEA
We will be sharing this feedback with our product design teams, so they can make the necessary improvements. We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom drawer is junk, cleans great
on August 1, 2023
Posted by: EOsburn
from Rio Rancho, NM
Washes and cleans dishes great! The bottom drawer is junk though, it doesn’t stay on the track and has even yanked off the seal on its way out. So frustrating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hello! Thank you for leaving us your review. We are elated to hear that your dishwasher is cleaning your dishes as designed. However, we deeply apologize about the issues you have endured with the design of the bottom rack. We will be sure to share these comments with our product design teams, so they can make the necessary changes. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete junk, GE should be embarrassed!
on September 21, 2023
Posted by: madabs
from San Diego, CA
One star because it cleaned the dishes. However, the craftsmanship and quality of this machine is terrible. The door moves side to side when open/closing and one side needs to be forcibly pushed in for a flush closure. The bottom rack is a mess, it NEVER stays on the "track" regardless if the rack is full of dishes or completely empty. The door feels very hollow and plastic plus cheap. The silverware holder is small and just sits on/in the bottom rack, unsecured-likely part of the issue of the rack coming off the rails every time its pulled out. This is also a small unit. It looks like a standard size, but inside is very small and with our family of 4, we will have to run this unit at minimum once a day. GE used to offer quality appliances, but for this price don't walk, RUN away to buy something else.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 22, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes as expected, however, we are sorry to hear that you are not completely satisfied with the quality and craftsmanship. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
Thank you for your review. Have a great day! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes as expected, however, we are sorry to hear that you are not completely satisfied with the quality and craftsmanship. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
Thank you for your review. Have a great day! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
No drying feature
on October 16, 2023
Posted by: Fawn J
from Columbia, SC
I wish this had the drying feature on the dishwasher included in the packages offered to Mungo Home buyers.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Hi there,
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are sorry to hear that the dishwasher is not drying your dishes. This model uses a calrod heater to dry the dishes, and you can also select "Dry Boost" to ensure dishes are thoroughly dry once the cycle is complete. If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are sorry to hear that the dishwasher is not drying your dishes. This model uses a calrod heater to dry the dishes, and you can also select "Dry Boost" to ensure dishes are thoroughly dry once the cycle is complete. If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a quality product.
on August 24, 2024
Posted by: www2024
from Virginia
Dishwasher makes very noticeable intermittent buzzing sounds during wash cycles. Panel on dishwasher makes a loud noise due to door panel vibrating off and on during the wash cycles. Dishwasher motor makes an irritating humming noise. The interior sides and the back of the door remain dripping wet at the end of the normal dry cycle. The dishes are dry but the dishwasher has be left open for several hours to dry after the dishes are remove. The dishwasher does clean well but the items mentioned cause it to be an undesirable product for the kitchen.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 26, 2024
We are more than happy to provide guidance with this dishwasher. At the link below, we have listed some normal and abnormal dishwasher noises. If you are experiencing an abnormal noise, we advise service with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.90953689.299361242.1724680035-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.90953689.299361242.1724680035-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
4
Just the right size!
on March 9, 2014
Posted by: TommyKans345
from New York, NY, United States
I bought this dishwasher about two months ago. I live in an apartment and have a galley kitchen that is very challenging when it comes to space. This dishwasher was the perfect size it's very quiet and it looks great too. It got me excited about cooking in my own kitchen again thanks GE.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate for the job
on May 1, 2014
Posted by: Marilacaspa
from New York, NY, United States
This small dishwasher has a nice clean design that fits nicely in my kitchen and works well and quietly. However the inside racks are not well designed and dishes and pots do not stand securely.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
perfect size for my small kitchen
on May 23, 2014
Posted by: GretnaGrandma
from Gretna, NE, United States
It's nice to have clean glasses and silverware again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com