Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
157
4 Stars
85
3 Stars
38
2 Stars
37
1 Star
49
70%of customers recommend this product.
(
202 out of
288)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
1
Cheap materials
on July 17, 2023
Posted by: Vince6787
from St. Louis
Doesn’t dry dishes and cheaply made. Drawer rack fly’s right off the rails when pulling it towards you.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hi there,
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Satisfactory, not great.
on July 3, 2023
Posted by: Nancy Eustis
The dishes are still wet when the cycle is complete, even when rinse aid is added.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 6, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We're sorry that this model hasn't exceeded your expectations.
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and powerful!
on June 28, 2023
Posted by: Jah1982
from Georgia
Nice and quiet! Cleans dishes well! Intentionally left some stuck on food on plates and silverware to rest the effectiveness and it did not disappoint at all! 5 stars!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy it!
on June 24, 2023
Posted by: Cleaning by hand
Worst dishwasher ever. Cheap in every way. Plastic shell, plastic door, plastic hardware. Switch broke after one use. Trays bind. Soap dispenser doesn’t work.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DISSAPOINTED
on June 22, 2023
Posted by: EMMKAY
from Brooklyn, Ny
Bought this machine about a month ago, I am very disappointed, it takes over 2 hours till ends. I pre-rinse before loading, dishes, pots silverware comes out dirty, tried cleaning filters, nothing helps. I have an older GE model with only one row of spray that I use for my dairy dishes, comes out sparkling clean.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 23, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations. This is in no way the consumer experience that we strive for. This is also not normal operation for this dishwasher. We recommend scheduling an in-warranty service with one of our certified technicians to get this cleaning issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident our technicians will be able to get your dishwasher back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Not perfect
on June 20, 2023
Posted by: Ann82
Directions were not clear enough and sometimes dishes not as clean as I’d like. Had trouble starting it but the service was fast and excellent
Written by a customer while visiting geappliances.com
Customer Rating
1
Sucks
on June 14, 2023
Posted by: Hollywood14255
from Patchogue ny
The dishwasher leaves an inch or more of water sitting in the bottom of the dishwasher no matter what cycle you use. Its a plastic box w stainless doors. Cheap made kids toy ones work better.there no heat dryer for dishes. Thank god im in apt and dont owe it. Piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 15, 2023
Hi there,
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not great
on June 13, 2023
Posted by: Charlottee
from Pawleys island, sc
Who ever heard of a dishwasher that doesn't dry the dishes ?
My 20 year old machine worked much better than my brand new one.
My 20 year old machine worked much better than my brand new one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 14, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com