Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Black
Customer Rating
5
I love the features and the color.
on May 16, 2023
Posted by: Ladyredinsc
from Georgetown, SC
I love the fact that it came with a icemaker. I like the color because it matches the other appliances that I already had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
My Mistake
on November 26, 2018
Posted by: dmj33
from CA
I replaced the old one with this product....it does Not clean well at all. And, worst of all, there was no operating instructions with the delivery...so I looked online and found little help. I started it at approx. 10PM last night....opened the door at Midnight.....left the door open....and the green light was Still on at NOON today. Why does it Not shut off ??????
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
No features
on March 5, 2022
Posted by: Pickleboy
The dishwasher leaked and doesn't dry dishes. Very basic and cheap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 9, 2022
Hi there,
Thanks for leaving a review on your dishwasher, sorry to hear that you're not totally pleased with it. If you're finding that your unit is leaking, this article may provide some help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.159612793.513744460.1646658603-881651045.1645654537
Also, if you're finding that your unit isn't drying well, take a look at the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.164715515.513744460.1646658603-881651045.1645654537
If none of these tips help, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Thanks for leaving a review on your dishwasher, sorry to hear that you're not totally pleased with it. If you're finding that your unit is leaking, this article may provide some help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.159612793.513744460.1646658603-881651045.1645654537
Also, if you're finding that your unit isn't drying well, take a look at the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.164715515.513744460.1646658603-881651045.1645654537
If none of these tips help, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
This is the absolute best dishwasher!
on April 13, 2022
Posted by: CF172
from 13104
I love this dishwasher! It looks awesome in my kitchen. The dishes come out spotless and absolutely dry in 1 hour. Huge silverware basket with a handle that you can easily take out to unload. Incredibly easy to load. Stacks all sizes of pots and pans. The top and bottom racks role out ridiculously easy. It is huge and quiet. The door is light to open. This is the best dishwasher ever!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DOES NOT DRY, WET WET WET!
on April 19, 2022
Posted by: AJAX7
from WPB,FL
YOUR HEATING FILAMENT IS NOT HOT ENOUGH, OR WONT STAY ON LONG ENOUGH. ANYTHING WITH AN INDENT, OR RIM STAYS WET. THE INTERIOR WALLS STAY WET TOO.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 25, 2022
Hello- Thanks so much for sharing your review. We are sorry that your dishes aren't drying well. We can understand how disappointing this would be for you and want to help. For the best drying results do the following:
Check to make sure the water coming in to the dishwasher is 120 degrees F or higher. Use a rinse agent. A rinse agent will accelerate the drying process. Rinse aids help keep water from forming droplets that will dry into spots on the dishes. Check the level of the rinse agent tank periodically and refill as necessary. Use the Heated Dry Option. Using heated dry will turn on the heating element in the dishwasher. This will speed up the drying process although it will increase the overall length of the cycle.
Keep in mind that plastic dishes do not dry well in a dishwasher. The dishwasher will also not dry puddles of water that collect in the bottom of a glass or cup.
If you open the dishwasher at the end of the cycle and don't feel heat, there may be an issue with the heating element and we would recommend taking advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We hope this is helpful. Please let us know if you have any questions in the future.
Thank you! Joyce@GEA
Check to make sure the water coming in to the dishwasher is 120 degrees F or higher. Use a rinse agent. A rinse agent will accelerate the drying process. Rinse aids help keep water from forming droplets that will dry into spots on the dishes. Check the level of the rinse agent tank periodically and refill as necessary. Use the Heated Dry Option. Using heated dry will turn on the heating element in the dishwasher. This will speed up the drying process although it will increase the overall length of the cycle.
Keep in mind that plastic dishes do not dry well in a dishwasher. The dishwasher will also not dry puddles of water that collect in the bottom of a glass or cup.
If you open the dishwasher at the end of the cycle and don't feel heat, there may be an issue with the heating element and we would recommend taking advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We hope this is helpful. Please let us know if you have any questions in the future.
Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Stopped working at 6 months
on May 14, 2022
Posted by: Wisecup1
from Ohio
We have only had our dishwasher for about 6 months and it's already stopped working. Trying to reach someone is a nightmare.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 23, 2022
Thank you for reaching out about your dishwasher. This isn’t at all the experience we want or expect for you as one of our valuable GE Appliances family members. We deeply apologize for the trouble reaching out and that your dishwasher has stopped working.
So that we may take a closer look into this, an agent will be reaching out via email to request some more information. We hope to hear back from you soon. -Gina@GEA
So that we may take a closer look into this, an agent will be reaching out via email to request some more information. We hope to hear back from you soon. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible Model.
on March 4, 2023
Posted by: MarkSCCOT1965
from Summerville SC
We had this dishwasher installed by the Property Management company who likely used the least expensive product. They had to return the first one since in shipping the plastic tub that makes up the entire dishwasher was cracked in shipping. They installed the new Dishwasher and it came with no instructions whatsoever on how to operate the machine. We have used it less than 10 times and I have had to push the gasket back in place twice or else it leaks. It never dries the dishes fully and we have had to use a dish towel as we unload the machine. AVOID THIS PRODUCT.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, March 7, 2023
Hey there - thanks for sharing your review. Our apologies that you experienced issues with delivery and poor drying performance - we’d like to share some tips that will help.
The door gasket on the dishwasher is designed to be self-sealing. It may take a new dishwasher up to ten cycles for the gasket to form to the tub of the dishwasher. This can make the door difficult to latch for the first several washes; however, this is normal. Try running the dishwasher for a few more cycles. If the problem persists, service may be required.
We also recommend checking out the “Dishes don’t dry” section on page 20 of your manual for some great solutions to wet dishes: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If these tips don’t help with these issues, we recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is insightful and please feel free to reach out anytime if you have additional questions or concerns. Take care. Lauren@GEA
The door gasket on the dishwasher is designed to be self-sealing. It may take a new dishwasher up to ten cycles for the gasket to form to the tub of the dishwasher. This can make the door difficult to latch for the first several washes; however, this is normal. Try running the dishwasher for a few more cycles. If the problem persists, service may be required.
We also recommend checking out the “Dishes don’t dry” section on page 20 of your manual for some great solutions to wet dishes: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If these tips don’t help with these issues, we recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is insightful and please feel free to reach out anytime if you have additional questions or concerns. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
does not dry
on April 13, 2023
Posted by: cvp4571
from albany ny
no listed drying options keep referring g to press the dry pad and dryer boost. if these features exist please tell me where they are located ND how to activate
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 14, 2023
Hello,
Thank you for checking in and leaving your feedback. We are so sorry to hear that you are having issues with drying. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
To use the dry boost feature please refer to page 6 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.145330044.978255414.1681133419-302677575.1657120421
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Thank you for checking in and leaving your feedback. We are so sorry to hear that you are having issues with drying. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
To use the dry boost feature please refer to page 6 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.145330044.978255414.1681133419-302677575.1657120421
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com