Customer reviews from rubbermaid.com
RubberMaid - Roughneck Rugged Stackable Storage Tote Container (6 Pack)
Average customer rating
4.5
(456 Reviews)
Rating breakdown 456 reviews
5 Stars
354
4 Stars
36
3 Stars
29
2 Stars
20
1 Star
17
91%of customers recommend this product.
(
396 out of
433)
Customer Reviews for RubberMaid - Roughneck Rugged Stackable Storage Tote Container (6 Pack)
Customer Rating
3
Please make replacement lids available
on January 14, 2017
Posted by: Melissalk
from Florida
Release make replacement lids available for this product. I have used the roughneck totes for many years and eventually the lids break. I now have a stack of totes without lids that I do NOT want to send to a landfill. Please help your consumers help the environment.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 22, 2017
Thank you for taking the time to review our Roughneck Storage Box!
We are sorry to hear that your items have become damaged and that these parts are not available for replacement. We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry to hear that your items have become damaged and that these parts are not available for replacement. We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
roughneck storage container, oh no not rubbermaid
on September 1, 2017
Posted by: falconsmith
from Woodridge, IL, United States
Gender:Male
i have racks of rubbermaid storage containers inside for years and have been extremely happy... obtained more racks, bought more rubbermaid 18 gallon containers and 2 to 3 years later, (now) i go to move them and they are cracking at the handles, and seem to be "cheesy".... Rubbermaid is/was my brand for years.. not so certain now.. i would pay more money for the old product back... i fully understand the warranty but even if it is replaced with a new one, i am back to where i am now just 2 years later... i would have and i used to tell people i loved my rubbermaid container... don't think i can do that now... my other ones are still in excellent condition... go back the way you made them and i will buy....
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 14, 2017
Thank you for taking the time to review our Roughneck Storage Boxes!
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the inconvenience you have experienced. We’d like to assist. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Great Product but We Need Lids!
on February 9, 2018
Posted by: TrishMvhl
from Westchester, NY, USA
Age Range:45 and up
Gender:Female
I have at least half a dozen Roughneck totes (both 24 & 37 gallon size) that all need new lids. Cannot find them anywhere and am incredibly frustrated. Please make lids available! The usefulness of these totes is practically zero if lids cannot be found!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Please Please Please Bring back the 10 gallon
on August 30, 2018
Posted by: act025
from Edgerton, KS, USA
We use these for delivering our products and love them!!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
WHY??
on October 14, 2018
Posted by: trfain62
from Roanoke, VA
Gender:Female
Have used Rubbermaid for years. Have 2 Roughneck Storage Totes #2215 whose lids have finally bit the dust. Disappointed? SURE! But what's so maddening is the fact that neither tote can now be used. WHY? Because the helpful section on the website to order replacement parts, which I am more than willing to do since both totes have served their purpose well for longer than 10 years, is not helpful. The #2213 tote, with built-in handles on the site, is closest to same model. Does not show the 18-gallon tote to replace lid for at least 1 of the #2215 lids that shattered. Would prefer not to discard perfectly good tote bottoms when new lid would remedy defective issue. SUGGESTIONS??
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 19, 2018
Thank you for sharing your review of our Roughneck Storage Boxes!
Currently, Rubbermaid stocks replacement lids for select sizes of the Roughneck Storage Totes. These may be ordered through our Consumer Care Department at 888-895-2110, Monday - Friday, 8am - 5pm EST.
Currently, Rubbermaid stocks replacement lids for select sizes of the Roughneck Storage Totes. These may be ordered through our Consumer Care Department at 888-895-2110, Monday - Friday, 8am - 5pm EST.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
You eliminated the wrong sizes.
on October 31, 2018
Posted by: Paul pack rat
Gender:Male
Please bring back the 6 gallon and 14 gallon sizes. The large size you kept is too large and unwieldy, often being too heavy to manage safely. The small size you kept is too small and ends up being all storage container and no storage. Bring back the 6 and 14 gallon sizes and I'll give you 5 stars
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, October 31, 2018
Thank you for sharing your review of our Roughneck Storage Totes!
We value all customer feedback and will pass your comments along to our Brand Development Team.
We value all customer feedback and will pass your comments along to our Brand Development Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
You Should Fire All of Your Product Dev Team!!!!!
on November 12, 2018
Posted by: Tablerocked
from Branson, MO
Age Range:45 and up
Gender:Male
Why on God's green earth would you stop producing the Roughneck tote???????? I'm getting ready to move and was trying to pick up 50 or so and no one has them anymore! Are you kidding me??????? There isn't another tote that can match yours for price, durability, and useability! Bring these back ASAP!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
68l 18 gallon Rubbermaid Tote
on November 15, 2018
Posted by: Island
from 49783
Gender:Female
I have used these since 1990, possibly before. Nothing compares. Nothing. As with other reviewers, why would such an excellent product be discontinued???
Please consider bringing them back!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com