Customer Reviews for KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Metal-Front Racks - Black Stainless
Customer Rating
1
Doesn’t even turn on
on December 17, 2022
Posted by: Marc L
from Sherwood Park, Alberta
Paid a premium for a fridge that won’t even turn on. Kitchen-aid’s QC department needs some QC. Motion sensor lights up the interior but when you try to activate the fridge by holding the cool off button for 3 seconds nothing happens. So far all it’s good for is holding room temp cans of bubbly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice to have wine ready
on March 14, 2023
Posted by: CraftyMary
from Hardeeville, SC
[This review was collected as part of a promotion.] Moved into out new home and had this delivered right away. So nice to enjoy wine at correct temp after unpacking boxes!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Received bad unit and they wont replace
on June 5, 2023
Posted by: Hammy617
from Boston
[This review was collected as part of a promotion.] Purchased in March for a renovation. It wasn’t installed until May when the renovation was near completion and the compressor is broken. They will not swap the unit out and I am waiting for a new circuit board.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 6, 2023
Thank you for sharing your experience with us, Hammy617. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 338678. We look forward to speaking with you. Marie Q
Written by a customer while visiting kitchenaid.com