Customer reviews from kitchenaid.com
KitchenAid - 14-Bottle Dual Zone Beverage Cooler with Wood-Front Racks - Custom Panel Ready
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for KitchenAid - 14-Bottle Dual Zone Beverage Cooler with Wood-Front Racks - Custom Panel Ready
Customer Rating
5
Excellent fridge
on January 10, 2025
Posted by: JodiF
[This review was collected as part of a promotion.] My only regret is that I didn’t buy this beverage refrigerator sooner. It’s a huge improvement over the last fridge. The temperature controls work well. The wine drawers slide in and out easily and smoothly. I appreciate the “alarm” feature when the door is left ajar. It would be nice if the shelf height was adjustable, but nonetheless I highly recommend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good fridge, slightly dated appearance.
on April 9, 2025
Posted by: Eric B1
[This review was collected as part of a promotion.] The quality of the stainless isn’t quite up to that of more modern kitchenaid fridge, smart combo oven plus and dishwasher I bought with it, but it’s a good fridge. I previously had the Jenn air noir which is basically the same unit so I know it’s good. Can’t easily see items on top shelf from outside. Had to grind down legs because it didn’t quite fit in opening (not the fault of the fridge). Nice to have especially if your other fridge is counter depth.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks incredible inside and out and great racks!
on April 25, 2025
Posted by: TJW123
from Medford, Oregon
[This review was collected as part of a promotion.] We have had this unit for four months now. Quite pleased with it. We put the cabinet cover over it so no stainless steel is visible. A beautiful look! Pleased with refrigerator performance. For a dual unit it does quite well. Our sweet spot seems to be upper set at 35 degrees for my beer (it actually is a little colder) the bottom set at 64 degrees for our reds. White is on middle rack may be a tad too cold but we are fine with that. For a unit that try’s to do it all I’d give it a solid B+ with three gold stars. Looks inside and out are A+++
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Stopped working after one year
on May 2, 2025
Posted by: amnt4949
from Texas
We bought this for our new home build. Stopped working after 1 year. It is not cooling. So, I guess we will have to pay to get it fixed. Poor quality.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Beverage Center and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 717339.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Light feature great if it works.
on July 12, 2025
Posted by: Rick 27
from Kansas City, MO
[This review was collected as part of a promotion.] We purchased two of these to go side by side. They both cool well and look nice. They are supposed to light up with nearby motion and then shut off after a minute or so. One does that perfectly. The other never shuts so the light stays on 24/7. I have a service scheduled for someone to look at it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good Fridge
on August 12, 2025
Posted by: Bobbydigital
from Gravenhurst, Ont
[This review was collected as part of a promotion.] It is a beautiful beverage fridge, we have the panel version and it looks top notch. The only issue that we are having is that pops freeze and explode in the top shelf.
I am hoping that it is only because we loaded it with Warm drinks, and I suspect the compressor runs. If the top shelf does not allow air circulation perhaps that is the cause.
It happened mostly when the unit was new, and now, 3 weeks into the fridge it does not seem to be a problem.
I'd load it carefully when it is first set, let things acclimate slowly.
I am hoping that it is only because we loaded it with Warm drinks, and I suspect the compressor runs. If the top shelf does not allow air circulation perhaps that is the cause.
It happened mostly when the unit was new, and now, 3 weeks into the fridge it does not seem to be a problem.
I'd load it carefully when it is first set, let things acclimate slowly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks and performs great
on August 14, 2025
Posted by: armortite
from Holly Ridge, NC
[This review was collected as part of a promotion.] We upgraded from a very basic under counter cooler to this one when we built our home. The fact that it matches the other appliances is great, but it is a solid and well thought our cooler with half for beverages and half for wine. We didn't need a full wine cooler, and this allows us to have additional space for other drinks. Love the look and it is built solid like the other appliances we have by KitchenAid. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beverage Center
on October 16, 2025
Posted by: MikeDR
from Caledon
[This review was collected as part of a promotion.] I've owned this for a month so far and we are happy with the product. Lots of space for beverages but wish it could hold a few more bottles as the wine racks are tighter and don't hold my bigger bottles. Unit does look great. Overall happy with the product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com