Customer reviews from cafeappliances.com
Caf - 48 in. Wide 6 Burners 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range, Customizable - Stainless Steel
Average customer rating
4.2
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
50
4 Stars
12
3 Stars
6
2 Stars
2
1 Star
7
87%of customers recommend this product.
(
53 out of
61)
Customer Reviews for Caf - 48 in. Wide 6 Burners 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range, Customizable - Stainless Steel
Customer Rating
1
Oven spontaneously turns off!
on July 21, 2022
Posted by: Anonymous
from Alto, NM
My beautiful stove was installed May 19. The first time I used it (in June because we were traveling) the oven preheated, stayed at temp about 5 minutes, then shut itself off. We’ve had two companies look at it for warranty work. One of them came today and ‘repaired it’. Tonight after preheating, staying at temp for about 15 minutes, it shut off. Oh, and the striker on the burners ‘strike’ when the oven is on. So frustrating! We will be calling the service company in the morning…hoping for a quick re-repair!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 25, 2022
Hello there, thank you for taking the time to reach out with this review. We can definitely understand how frustrating it would be to deal with an oven shutting off, and we are so sorry for the inconvenience this has caused for you.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great range - very loud fan
on June 27, 2022
Posted by: Lee B
from Montana
We love our new range - it cooks great! The stovetop and the ovens are easy to control and the oven definitely cooks the best cookies! One concern I have is that the fan that kicks on with the oven is SO loud! You can barely hear people over it. Is there a way to turn this down?
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Overall great range
on May 20, 2022
Posted by: Bindery
from El Pescadero, BCS, MX
My wife is a restaurateur and professional chef. She absolutely loves this range!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
love everything about it!
on May 1, 2022
Posted by: Nin27
from Gretna, NE
The ease of use is amazing! Easy to clean, tons of room to cook multiple items, love all the space in ovens, convection oven makes a huge difference when baking and the griddle makes breakfast perfect!!! Everything just tastes better and done to perfection!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks Great
on April 7, 2022
Posted by: Reg57
from Jackson TN
We purchased this range primarily because of its style and appearance. The excellent features were an added bonus.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty but not completely functional
on April 1, 2022
Posted by: RBP417
from Springfield, MO
We ordered this range 8 months ago. It arrived a month ago and was promptly installed. Immediately we noted the “Everyday Oven” light was dysfunctional. It would work fine when the door was open but not when the oven light button was pressed.
We contacted the dealer and after two “investigatory” trips to our home, it was determined the main control for the smaller oven was defective. After a third trip from the repair people and replacement of the board, the same problem exists and so far, no remedy for the issue.
Both ovens burn the bottom of our food in all different pans, from pizza to baked goods to cookies. Everything burns the bottom of the food while the top remains normal baking quality. This is on every shelf in the oven.
We have the counter depth fridge from this same series. It is obnoxiously loud when the compressor kicks on.
These were not our expectations when ordering supposed “high end” appliances for our kitchen remodel. When paying 5 figures money for an appliance, we expected at least normal function if not an exceptional experience. We received neither.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, April 6, 2022
Hi - We are truly saddened to hear about the difficulties you are having with your new Café appliances. This is certainly not the experience we want for you and apologize for your disappointment and the inconvenience this has caused you. We would recommend calling GE Service at 1-800-432-2737 to make arrangements to have an authorized GE service person out to check the units. Kind regards - Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Amazing Range
on March 27, 2022
Posted by: Lakeml
from Grand Rapids
We love our new range, we had to wait over a year for it to get delivered but so far it’s been worth the wait.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth the Wait
on March 17, 2022
Posted by: Maudie Sue
from Los Angeles
This stove is a dream. All our food is coming out better than ever and we are having fun trying out all the features. The timer is not that easy to use and you cannot change the time once it is started.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com