Customer reviews from cafeappliances.com
Caf - 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with 6 Burners, Customizable - Stainless Steel
Average customer rating
4.2
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
48
4 Stars
12
3 Stars
5
2 Stars
2
1 Star
7
86%of customers recommend this product.
(
51 out of
59)
Customer Reviews for Caf - 8.25 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with 6 Burners, Customizable - Stainless Steel
Customer Rating
5
Favorite appliance in the house!
on April 6, 2023
Posted by: Jenn12
from Metro Detroit
We've had our range since November 2022, and so far, so good! She's BEAUTIFUL to look at. I really wanted a second oven in our kitchen, but we just didn't have the wall space to put in a wall oven, so this was a great solution. And I'm not sad about all the burner space! I was pleased to find that the oven doors featured slow-closing hinges. My final favorite thing is the internet connectivity. It's so cool to have the app that connects with it, and I get a kick out of being able to tell Google to preheat my oven. Blows my mind every time still!
If you have the funds, don't hesitate to purchase!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointed, wanted do love this range so much!
on August 14, 2024
Posted by: Jlm8912
from Rochester NY
The oven randomly shuts off. A knob broke and I can’t seem to find a replacement part to order. Disappointing for the price and wait to receive it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, August 15, 2024
We only want the best from our appliances, and it’s unexpected to hear your new range is shutting off on its own. We want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Two major issues
on January 9, 2025
Posted by: Tora0523
from South Carolina
We have had this beautiful dual range for 2 years. I just wish that for the amount of money we paid for it, it would actually work properly. One of the knobs cracked and will not turn on the burner at all, and another big issue is that when I open my oven door to put a dish in there the main door will not close completely. I have to really press on the handle to make sure it closes tightly to prepare my meal. When I forget I wasted 30 minutes or more minutes of baking time. We did call the company and the person I spoke with did not have a solution to this major issue.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 21, 2025
We want to help out with your knob being breaking and with the oven door not closing properly. We are going to have one of our agents get in touch over email. Please respond whenever you get a moment.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Replaced Old ZDP484
on March 12, 2025
Posted by: James W
from Albany, NY
Replaced older version of same range (ZDP484) after 15/20 years, can comment to the design and features as we have just started using the range today.
It is clear there have been cost cutting measures in design and options, however to be fair this range costs about the same as it did 20 years ago.
The cost cutting in design can be seen in the cooktop as all burners are on one side, driving less parts less complicated piping, no issues there. Also the burner grates are now single piece whereas previous version had multiple pieces allowing for wok etc, new design allows for wok, just less pieces, no issue here as feature rarely used.
The knobs for the cook top and oven have a plastic insert which I am yet undecided about, think those will wear, but as long as replacement inserts are available I suppose its acceptable. I miss the positive detent/click on the oven settings from the previous version, seems a bit of a guessing game as to oven setting with the style, suppose I'll get used to it.
Standard items from the old version are now accessories - toe kick, cutting board, griddle cover.
Racks in the oven are mixed, previous version had all roller bearing racks (very nice), current version has 1 partial roller bearing rack each side, then the standard metal to metal racks, and the full extension roller bearing racks are now accessories.
The cook top burners are the big improvement over the past version, with varying BTUs and styles of burners, looking forward to putting these through their paces.
I also like having all 6 burners together, previous version had front/back burners separated by griddle and grille in the center. This caused issues with ability for centering large pots over burner, griddle and grille covers would interfere. All 6 burners together will also make sliding pot/pan off burner to adjacent much easier.
It is clear there have been cost cutting measures in design and options, however to be fair this range costs about the same as it did 20 years ago.
The cost cutting in design can be seen in the cooktop as all burners are on one side, driving less parts less complicated piping, no issues there. Also the burner grates are now single piece whereas previous version had multiple pieces allowing for wok etc, new design allows for wok, just less pieces, no issue here as feature rarely used.
The knobs for the cook top and oven have a plastic insert which I am yet undecided about, think those will wear, but as long as replacement inserts are available I suppose its acceptable. I miss the positive detent/click on the oven settings from the previous version, seems a bit of a guessing game as to oven setting with the style, suppose I'll get used to it.
Standard items from the old version are now accessories - toe kick, cutting board, griddle cover.
Racks in the oven are mixed, previous version had all roller bearing racks (very nice), current version has 1 partial roller bearing rack each side, then the standard metal to metal racks, and the full extension roller bearing racks are now accessories.
The cook top burners are the big improvement over the past version, with varying BTUs and styles of burners, looking forward to putting these through their paces.
I also like having all 6 burners together, previous version had front/back burners separated by griddle and grille in the center. This caused issues with ability for centering large pots over burner, griddle and grille covers would interfere. All 6 burners together will also make sliding pot/pan off burner to adjacent much easier.
Just a note if replacing a ZDP series with C2Y, it seems that some parts are compatible, the griddle cover and cutting board, the toe kick, and I think the roller bearing racks (have yet to try those). These are all accessories now, luckily those parts did not go with the old stove.
I am not sure what Haier's position will be on parts, the main reason we replaced the ZDP484 was due to parts issues - w/o parts you can't repair. So I will be ordering the parts (cook top valves) for this stove, and perhaps knob inserts, just to have into the future. I think the ZDP484 had a few more years in it, but without parts we had no choice but to replace.
Initial impression is that the stove design is improved but has had cost out.
As far as manufacturing goes it seems better fit/finish than previous stove, C2Y was assembled in US, ZDP484 Mexico, and I do see a difference, especially in screw placement and straightness. My only complaint is that the stainless steel finish is brushed in 2 different directions from side to front, creating a visible line, for the price of this stove I would expect better. (Previous version of stove these were 3 separate parts, so was not an issue)
If possible, will update this review after using the stove for a length of time.
4/5 stars based on not using beyond 1 day, will update after use.
4/5 stars based on not using beyond 1 day, will update after use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
gorgeous!
on February 8, 2022
Posted by: jenscape85
from Atlanta, GA
That oven makes me want to cook! The design is so beautiful! Now to find a kitchen that it will fit in!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
BE A SMARTIE WITH THE SMART DUAL FUEL RANGE
on February 8, 2022
Posted by: TBOURQUIN
from KANSAS CITY
THE DUAL RANGE IS BEAUTIFUL AND FUNCTIONAL. I LOVE IT!!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent features!
on February 21, 2022
Posted by: GM20
from MO
I haven’t found anything I don’t love about this! Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth the Wait
on March 17, 2022
Posted by: Maudie Sue
from Los Angeles
This stove is a dream. All our food is coming out better than ever and we are having fun trying out all the features. The timer is not that easy to use and you cannot change the time once it is started.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com