Customer Reviews for Caf - 36 in. Wide 6 Burners 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range, Customizable - Stainless Steel
Customer Rating
5
Great Initial Impression
on November 9, 2025
Posted by: JGJG
[This review was collected as part of a promotion.] We just installed our 36" CAFE dual heat range/oven. So far we love it! There is much flexibility in oven settings and burner options. The center midsize burners have enough heat range to cook most things and the side high BTU and simmer burners lend added flexibility. The oven is big enough to handle multiple dishes while the convection option circulates the heat evenly. I also like the "warming" function. The beauty of the appliance is an added bonus!
I love this range however the connectivity to the app has a bit to be desired. The QR code does not work and so I can not connect it. Nor does the serial number off the card work. This was a new home with this as a new appliance. I can't find the SN anywhere on the unit.
[This review was collected as part of a promotion.] This range is perfect for our newly remodeled kitchen. We love the knobs and ease of use. The burner area is large and accommodates all of my pans. It is a large capacity for large or multiple dishes. Love the dual fuel!
[This review was collected as part of a promotion.] The cooktop and oven both work great and we have loved our Cafe so far (we have just started using it). The burners are easy to control, have great high and low temperatures and cooks really well. We love configuration of the cooktop and it seems roomy and easy to cook with. Capacity of the oven is good, though we have only started using the oven and have not yet tested cooking several things in the oven at one time and the oven heats up quickly. My only complaint is that the instruction manual could be a little more helpful.
Only has one burner eye that can be turned down to a simmer. When cooking a big meal it makes it difficult to keep everything warm without burning it. Feel free to email me and make suggestions. Just seems they would have more than one eye with the simmer feature!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 26, 2025
We are going to be passing your comments about not having more than one multi-ring burner over to our product team to review. We know it can be helpful to have multiple burners able to simmer and keep food warm. Thanks again for sharing.
The appliance looks great and works great most of the time. However, sometimes when you turn on the top burners, all the burners spark continuously while that one’s running. We also had some broken knobs we noticed soon after delivery. Unfortunately, the working part of the knob on the inside is plastic, and that piece broke. The company did get us some new knobs and they’ve worked well ever since. The stove is a nice upgrade in size over the regular size stove. Nice capacity, just has the burner issue since day one.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We are glad to see that you are enjoying your new range and happy to see that you got the knobs replaced. We'd like to help out with the issues you are noticing on the burners. We recommend scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
We have waited 15+ years for our kitchen remodel. We are so happy that we did. Everything about this range are wishes come true. We love everything this range has to offer and it's easy to clean and very heavy-duty. We love that we had the options to change the handles and knobs to perfectly match the aesthetics and design of our new kitchen. We opted for matte black and changed handles and knobs to champagne bronze. We love it!!!