Customer reviews from cuisinart.com
Cuisinart - Classic 5.5 Quart Saute Pan with Helper handle and cover - Silver
Average customer rating
4.3 out of 5
4.3
(393 Reviews)
Open Ratings Snapshot
Rating breakdown 393 reviews
5 Stars
248
4 Stars
74
3 Stars
32
2 Stars
14
1 Star
25
85%of customers recommend this product. 
(
266 out of 314
)
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Customer Reviews for Cuisinart - Classic 5.5 Quart Saute Pan with Helper handle and cover - Silver
Customer Rating
3 out of 5
3
Do i keep them?
on December 19, 2023
Posted by: Not to happy
from Michigan
Gender:Female
Verified Purchase:Yes
Right now i am on the fence if i should keep them. After 1 use of any pan the inside looks not good. Spotted and weird.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
The best buy for your money
on August 19, 2025
Posted by: The D
Gender:Female
These have been in the family for years and they are great if you know how to use them. If you are used to "non-stick" pans, these will be very different. You have to use butter or oil to cook and your temperatures will be lower as these pans conduct the heat quite a lot hotter than regular pans. Also, if they start to stick even with the use of butter, et al., you need to follow the instructions for cleaning them. Use Barkeeper's Friend, works like a charm and your omelets won't stick.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Stained spots that can be easily cleaned
on October 19, 2025
Posted by: Matthew J
Gender:Male
Verified Purchase:Yes
They seem to work really well, but tend to have spots that stick.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
How they cook
on May 26, 2022
Posted by: Disappointed 11
from Hawkins WI
Gender:Female
Verified Purchase:Yes
They are NOT a non stick pan. No matter how you cook with them everything sticks no matter how low the temperature is they burn!!! I hate them Wish I could return them. I only used 2 pans 1 pan came clean and looks new again but the other one has marks I use my old pans only won’t use them at all used only once and they are the worst!!!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartCustomer ServiceJune 2, 2022
Good afternoon, We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
As beautiful as they are
on September 4, 2018
Posted by: Sandra474
from Florida
Gender:Female
Verified Purchase:Yes
I purchased this set, honestly, because the brand. I was under the impression the brand meant the pots would be of good quality but unfortunately, as beautiful as they are, the quality isn’t there. The pots are stained and even have black spots and this is after following the cleaning directions. I used the pot, picture here, three times and it looks like it has been used for years.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Wouldn’t buy this brand again
on February 2, 2024
Posted by: Jwnsr
from Okc, ok
Gender:Female
Verified Purchase:Yes
It’s just okay. Beautiful straight out of the box, but the moment you use them they’re ruined. Yes I know how to use stainless steel, so of course it was hot before cooking the food, yes I also know how to clean it properly after cooking. So this set is just okay, especially now with hot much I’m cooking… they look like I’ve had them for years and it’s only been a couple months.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Awful
on February 10, 2026
Posted by: Blake123
Gender:Male
Absolutely everything sticks to these pans. Potatoes, eggs, you name it - the worst pans I’ve ever had. I’ve tried “seasoning” with oil and cooking in ample amounts of oil. I would not recommend.
Response from cuisinart.comBy CuisinartFebruary 11, 2026
We’re sorry to hear about your experience with the 77-17N stainless-steel set and appreciate you sharing your feedback. Stainless steel requires preheating the pan before adding oil and allowing food to naturally release once properly seared, as adding food too early can cause sticking. We would be happy to walk through detailed cooking tips to help you achieve the best performance from your cookware. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900522096 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Awful
on March 6, 2023
Posted by: Baking ham
from Maine
Gender:Female
Verified Purchase:Yes
All of the food burns to the bottom and is impossible to get off when acrubbing
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
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