Customer reviews from intexcorp.com
Intex - PureSpa Plus 6 Person Portable Inflatable Hot Tub Jet Spa - Navy
Average customer rating
1.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
3
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Intex - PureSpa Plus 6 Person Portable Inflatable Hot Tub Jet Spa - Navy
Customer Rating
1
Beware
on September 13, 2021
Posted by: Anonymous
Used 6 months and the threading that holds the spa pressure release valve cracked. Looks like a manufacturer defect. Warranty for 1 year. I've had mine for 2 but only set up for 3 months at a time so I used it for 6 months!!!! This can't be replaced in parts. It's a factory fix if anything. So disappointed flushing money away like that.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Hot Tub
on May 24, 2023
Posted by: Anonymous
I've had mine 2 years and have replaced the pump motor twice tried to get it replaced under warranty finally just bought it the new pump went out after 3 months and now the heating parts are leaking water and you can't even find it to buy I will not recommend to anybody else
Written by a customer while visiting intexcorp.com
Customer Rating
1
6 person inflatable hot tub
on September 2, 2023
Posted by: steven
worst thing ever and no csv 1st one air leak no warranty 3 months 2nd water leak cant even speak to a rep
Written by a customer while visiting intexcorp.com
Customer Rating
4
Love this spa.
on March 26, 2024
Posted by: MarkB
from Addison, MI
Gender:Male
I've had this spa for two seasons, about to start a third. Great value, works almost perfect. Only problem, is the full cover, which tore from daily use. Ordered the shorter cover which should be better. Nevertheless, for the money, excellent spa.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, December 12, 2024
Thank you for your feedback! We're glad to hear you've enjoyed the spa for two seasons and found it to be a great value. We appreciate your suggestion about the cover and hope the shorter one works better for you!
Written by a customer while visiting intexcorp.com
Customer Rating
2
No replacement parts
on March 27, 2025
Posted by: Jeff
from PA
Gender:Male
I'm on my second and probably last Intex Spa as each one only lasted two years and you can't buy replacement parts. I think this is a tactic to get you to just buy a whole new Hot Tub. When it works it's great.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, April 3, 2025
We apologize for the inconvenience you've experienced with your Intex Spa. We understand your frustration and appreciate your feedback. Please contact us for product support via chat at intexcorp.com or by phone at 310-549-8235, and we’ll do our best to assist you.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Would not buy
on February 15, 2023
Posted by: Anonymous
We bought this tub in 2022
Only a little over a year but motor went up so for the cost of the that should not we really took good care of it !!!
Only a little over a year but motor went up so for the cost of the that should not we really took good care of it !!!
Written by a customer while visiting intexcorp.com