Customer reviews from ASUS.com
ASUS - ExpertBook P2 P2451 14" Laptop - Intel Core i3 - 8 GB Memory - 128 GB SSD - Star Black
Average customer rating
4.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for ASUS - ExpertBook P2 P2451 14" Laptop - Intel Core i3 - 8 GB Memory - 128 GB SSD - Star Black
Customer Rating
4
Super light weight & Perfect for my needs!
on July 4, 2022
Posted by: Legomymego
from Louisiana
[This review was collected as part of a promotion.] I bought this computer originally as a graduation present for my niece but she already had a laptop she got for Christmas the year prior. So I started using it not only for my college courses but also for my small business. This is a great computer to get as a “starter computer
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
5
Amazing product and customer service
on April 3, 2023
Posted by: Bilbo Tbaggins
from Jacksonville, FL
I bought the Asus expertbook over a year ago and it has been an absolute work horse for light gaming, work and multitasking programs. 12/10 would buy again and the customer service is amazing
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
5
A new owner of a ASUS computer
on May 19, 2023
Posted by: Sewmama0502
from ohio
I love how this lightweight computer is to work . It does everything I need it to so and more while being easily transportable. The only thing I wish it had is a lighted keyboard.
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
3
Needs lots of updates, less than easy tech support
on December 18, 2023
Posted by: Anonymous
from Longmont Colorado
I got this on Friday. So.many errors from keyboard to USB ports. I finally had someone tell me how to update the BIOS. The jury is still out.
No, I would not recommend this to a friend.
Response from ASUS.comBy CLM, October 29, 2024
Dear Valued Customer,
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing issues with the keyboard and USB ports.
To resolve the keyboard and USB ports issues, please ensure Windows, drivers and BIOS are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-work/expertbook/asus-expertbook-p2/helpdesk_download?model2Name=ASUS-ExpertBook-P2. Keeping the laptop updated will maintain optimum system stability and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I will be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing issues with the keyboard and USB ports.
To resolve the keyboard and USB ports issues, please ensure Windows, drivers and BIOS are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-work/expertbook/asus-expertbook-p2/helpdesk_download?model2Name=ASUS-ExpertBook-P2. Keeping the laptop updated will maintain optimum system stability and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I will be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting ASUS.com