Love the Unit, very satisfied with the quality. Came well packed without any issues. Directions were direct and easy to follow. Had a small problem with assembly, however the company stood by their product and made sure I was satisfied with their response.
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, CS Team, October 17, 2022
Dear Customer,
Thank you for your valuable feedback.
A lot of online visitors look forward to genuine user reviews to make the perfect buying decision. This will encourage them to chose Simpli Home products.
The media stand came in a timely manner and is exactly what we wanted. We wanted a taller piece as we did not want our television on the wall. This one gave us the height we needed for just that. It took two hours for us to put it together. It compliments our living room furniture and we are extremely happy with it.
Great TV stand, can also be used in a dining room area or an area of your choosing, compartment spaces are plentiful, price reasonable, and most importantly, sturdy.
We followed the instructions to the letter but the bottom drawer will not fit into the slot as the tracks are mounted too far down. Also the doors do not fit properly. In order to be able to get the door to open it had to be mounted inside out and holes that were predrilled for latches are on the outside of the door. There was broken wood on one of the pieces, so we had to glue it together. When we emailed with photos about the problems we got double talk for answers. The last email I sent them was not answered at all forcing us to start refund procedure through paypal. Since our purchase the price of this unit has been lowered by 25% as if they knew something was wrong with the unit.
We like it. Good quality and color. The doors however, are a bit flimsy. Also, very difficult and time consuming to put together. Looks good though! Fits our 55" TV well.
The media center is very attractive while being functional. I could not be happier with this purchase—sleek, modern, and a lovely addition to your decor.
We always worry when we read bad reviews because typically that would be us. However, since we love our first piece from Simpli Home we decided to take a chance and we were not disappointed. It was packaged just as well as the first piece and there was no damage to any of it. They provided a few extra pieces of hardware each which was good as two of the cams broke. It took the two of us about 2 1/2 hours to put together. It's a solid piece of furniture and beautiful. I would never pay full price as it's not worth it for a piece you have to assemble yourself, but was worth what I paid. Watch the price over a short period as it changes often. Overall, once again, completely satisfied.