Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
Don't even know where to begin
on August 7, 2020
Posted by: TeddyG
from MD
I purchased my first JBL Flip 5 black TL a while back. Had no complaints, loved it. One day it decides not to turn on and that was the end for that. So I decide to purchase a JBL Flip 5 white CS speaker. Not as great sounding and so I'm returning it. Then I purchase a JBL Flip 5 pink GG and it works for a few hours and dies on me like the black TL. Number 1, why would JBL make different versions of the same model affecting sound quality and durability which can be clearly heard and seen and Number 2, why have 2 out of 3 JBL Flip 5's died on me. I demand an explanation and a refund. I used to love JBL and now they are giving me reasons to not purchase any of their products again.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 10, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
No Microphone = No speakerphone
on August 6, 2020
Posted by: AngelMontes
from Dayton, Ohio
You can't make downgrades without saying it. I had the Flip 4 and it was obvious that it would have a microphone.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Product
on August 6, 2020
Posted by: Bob34
from New Jersey
This product is amazing! And the price was outstanding, so cheap
Written by a customer while visiting jbl.com
Customer Rating
5
on August 6, 2020
Posted by: Hank O
Just got and like it would buy another like the color
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Really good battery life
on August 6, 2020
Posted by: Luis06
from FL
I bought this JBL flip 5 5 months ago and till this day I have no complaints but my JBL when powers on does not make a noise of when connected to a new device and when searching for a new device but other than that it is a great speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
GLITCHY & skips
on August 5, 2020
Posted by: Izzy2234
from California
First day already glitchy. I’ve had two other JBL flips and the both died within the year. This is a disposable item.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, August 7, 2020
This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Support so we could try some troubleshooting steps and check your options. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
5
I love it
on August 5, 2020
Posted by: Pakooaxaco
from Honolulu Hawai’i
I just got it and all my friends love it. Mahalo from Hawai’i. Aloha
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Water prouth
on August 5, 2020
Posted by: Stan 24
from Panhandle
This is our 2nd one,so we love them,we use it outside, and take it to the beach .
I would recommend this to a friend!
Written by a customer while visiting jbl.com