Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
JBL connect will not work
on August 25, 2020
Posted by: geo11
from dallas
JBL connect doesn't work, I wasted $$$
Don;t waste your $$
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 26, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
flip 5
on August 24, 2020
Posted by: golfer123
from Florida
I charged this speaker and the power cord melted to it and was really hot. But outside in an outdoor stainless steel sink (no water in sink) because I was afraid the batteries would burst into flames. Unit was only 3 weeks old
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 24, 2020
We appreciate the feedback you've provided to us.
We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
5
on August 23, 2020
Posted by: Anonymous
from Grand Rapids, MI
Sounds great especially the bass. No reliability issues so far.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker!
on August 22, 2020
Posted by: Hezamora
from California
Bought it 2 weeks ago and 5 days later it came! everything was great <3
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
no mic, can't pair with my flip 4
on August 21, 2020
Posted by: Hans12312
why did u remove the mic and the ability to pair with flip 4? 10 thumbs down :(
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Best speaker hands down
on August 20, 2020
Posted by: Jdavis
from Oklahoma City, OK
Bought a customized flip5 for my husbands birthday & he loves everything about it from the bass & sound quality down to the custom design!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Unreal Sound
on August 19, 2020
Posted by: Jonah G
from Boston, MA
So happy I went with this speaker. The sound quality is epic - only need to turn it to half volume to fill a large room and can then easily be heard 2 rooms over. The bass bumps and stays crisp at higher volumes. The speaker itself is sleek and fits nicely in your hand. Connects with ease to my phone and buttons are very responsive. A very well manufactured product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Broken
on August 17, 2020
Posted by: Shelbydog
from Bismarck mo
Made my first bluetooth purchase for my birthday present and only got about 3 hours of use and now won't work. Been about 3 days since last email telling me to try a few things. Didn't work and still waiting to return for repairs or may just switch brands
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, August 19, 2020
We hear you. We're always looking for ways to improve and thanks for the feedback. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com