Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
4
Impressive sound
on August 30, 2020
Posted by: Beard
from Wisconsin Rapids, wi
Extremely impressed by the quality of sound! Only thing that concerns me is that the charging port does not have a cover and may get dirt and grime in it and eventually ruin the port rendering the speaker useless. This is the only reason for the 3 star durability and 4 star overall rating.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on August 28, 2020
Posted by: Anonymous
from Nevada
I love this thing it’s so loud and has so much bass
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound!
on August 28, 2020
Posted by: Carmeng
from California
I'm so happy with how loud it is! Loud enough for a backyard party!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on August 27, 2020
Posted by: Satisfiedcustomer6996
from Michigan
The quality of this speaker is immaculate. The sound, the design, everything. It can be extremely loud for how small it is, and the sound quality is CRISP. The picture I chose to personalize my speaker with popped and was amazing quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Does not work with computers but great with phones
on August 27, 2020
Posted by: Avalon
The speaker connects to my mac laptop for a few seconds then disconnects. The speaker will be connected to my laptop but the music plays out my laptop speakers. I saw this was a common problem and troubleshooting got me nowhere. At least it works well with a phone.
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Customer Service, August 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
One Side doesnt work
on August 27, 2020
Posted by: DJKD
I bought one about a month ago, and it just got so much quieter on 1 side out of nowhere, so I got a replacement and that one is even worse with one side muted! Really a disappointment...
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound but annoying
on August 26, 2020
Posted by: LalaChicana
from Delaware
I bought this about a few weeks ago the sound is amazing when I use it. Although the sound is great it has become annoying to deal with it continuously turns on by itself. At first it was very now and then. Now it is constant after I turn it off it will turn back on on it’s own. Worse purchase I have ever made. Fix that and your product would be good.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 28, 2020
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through here: https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
on August 25, 2020
Posted by: RayRay22
from Virginia Beach,VA
I bought this a week ago and it’s making staticky noise and when it charging it cuts off
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 26, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com