Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
JBL Flip 5
on December 6, 2020
Posted by: subinzs
from dubai
we expect an software update with flip 5 which can pair with other speakers, else it will be a cheating to customers and it will lose the credibility of JBL
for those customers who are planning to buy, please think and buy, because flip 5 have not compatable with their other speakers, may be its their new strategy of getting sale.
but customers are not stupid
for those customers who are planning to buy, please think and buy, because flip 5 have not compatable with their other speakers, may be its their new strategy of getting sale.
but customers are not stupid
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, December 8, 2020
Thanks for taking the time in providing your feedback on our JBL Flip 5. As Bluetooth technology improves, so do our portable products. Our JBL Flip 5 has our PartyBoost feature, it is only compatible to be connected with other speakers that have the same feature like Boombox 2, Pulse 4, and Xtreme 3. If you need any assistance with our products, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
3
Amazing Sound, Big Problems with PartyBoost
on December 5, 2020
Posted by: Rad Jeans
I bought a JBL Flip 5 about two months ago. I was blown away by the improvements from the 3 and the 4. It picks up much deeper bass, while not distorting. The mids and highs are decent and the overall soundstage is fluid. Music from indie rock to hip hop sound fantastic. It is a little bigger than it’s predecessors, feels sturdy, and looks even better. It’s a bit heavier and does not take calls, but I don’t mind those changes. I highly recommend this product if you’re only wanting one speaker. I have not had technical issues with a single speaker.
Two speakers is where the disappointment begins. The one sounded so good, and partyboost capability is advertised as a selling point, so why wouldn’t two sound incredible?! They do. I bought another but playing them together has been a frustrating experience. Whether using the JBL connect app or not, they do not link well. It worked the first time, using the app to link them and set to stereo mode. After that they constantly crackle and cut out and cannot be used at all this way.
I have found a workaround, but it’s highly annoying. However, the stereo sound is SO good that I have decided to suffer through it and hope that JBL will repair this and hopefully this fix will help them in figuring out how.
1) From Bluetooth setting Forget both Flips (you may need to have Flips off)
2) Turn flips on and pair to Bluetooth
3) Open the Connect app and let it find devices
4) Choose your mode and click the + to link the 2nd speaker
5) Play music
6) After each listening session you will have to repeat this tedious process.
2) Turn flips on and pair to Bluetooth
3) Open the Connect app and let it find devices
4) Choose your mode and click the + to link the 2nd speaker
5) Play music
6) After each listening session you will have to repeat this tedious process.
This occasionally fails as well. Occasionally, it fails at “getting ready” your speaker. You will have to start this process over again.
I have been a loyal JBL customer and have brought many friends to JBL at this point, so this is just so frustrating. I’ve come to expect top quality, even from their “budget” products. I hope they will solve this. If not I am all about checking out UE. I heard their products pair perfect and more quickly. JBL, your great quality has reeled me in and kept me interested but I’m not so won over to not jump ship.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, December 8, 2020
Thanks for taking the time in providing your feedback on our JBL Flip 5. It's recommended that only one speaker is paired with your phone, as the second speaker you'll be using will connect with the speaker that is paired with the phone. You can connect the speakers by clicking on the PartyBoost button on them. You can check out this guide for more information: https://www.youtube.com/watch?v=FffQDaVdqc0
Written by a customer while visiting jbl.com
Customer Rating
5
Love it
on December 3, 2020
Posted by: Cjharris
from Wadsworth oh
Bought as Xmas gift. Excited to give. Hope to get to beach this year to use mine.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 3, 2020
Posted by: greatgreatgreat
goood goooooood goood goooooood goood goooooood goood goooooood
Written by a customer while visiting jbl.com
Customer Rating
5
Great customizable gift!
on December 3, 2020
Posted by: MarcyM
from San Diego, CA
Bought this for my brother as a gift :) He loved it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 3, 2020
Posted by: MlodyUATowiec
One of the best BT speakers!!! I would definitely buy again!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very durable!! Has taken a beating and still great
on December 2, 2020
Posted by: KornCat
I love my flip 5. I purchased it to clip onto my saddle while horse bag riding. It has been used in the rain, dropped in mud and it even survived the time my horse tripped and fell and had me and the speaker pinned underneath. Still delivers that amazing sound. It cleans up well. There is a little fraying of the material where it rubs my saddle but that is my own fault. The speaker was built to last and I have no complaints!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Fast and easy order. Great upgrade to the flip4.
on December 1, 2020
Posted by: Randal
from Gretna NE
Bought this a week ago and it is terrific. Great sound and awesome battery life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com