Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
Loud crackling/disturbing noise
on January 2, 2021
Posted by: en_aar_ai
I bought this 2 months ago and then suddenly there was a loud crackling/disturbing noise from the speaker. It was so loud, I thought it was probably some fire alarm. I don't even listen to music that loud. I was scared to use it ever after.
Response from jbl.comBy JBL, Customer Support, January 7, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL JBL Flip 5. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
1
Shame on you JBL!! Buyer beware!
on December 31, 2020
Posted by: ChuckNJ
from Bridgewater NJ
I have a JBL flip 4 and was given a flip 5 as an Xmas gift. I was very excited when I first received it because I was under the impression I could connect speakers throughout the house. Well apparently the flip 4 and 5 have two different connections (connect + vs partyboost)... REALLY JBL!?! Why should I be penalized for staying loyal to your product line!!!
No, I would not recommend this to a friend.
Response from jbl.comBy kat, Harman Lifestyle, December 31, 2020
Our JBL Flip 4 can't be connected with your JBL FLIP 5 because these two speakers have different technologies that are incompatible with one another. You may connect JBL Flip 4 with another JBL Flip 4, Xtreme 2, Pulse 3, Charge 4, and Boombox. If you have more questions, please reach out to our Customer Support here: https://bit.ly/351e98p
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing speaker
on December 25, 2020
Posted by: El Compa Gera
from KC
I work in a professional kitchen and my blue tooth speaker i have had forever died on me. My wife got me the JBL Flip5 as a replacement for Christmas and I couldn't be happier. Super easy to set up and use. Sound is amazing and it is just the right size. Not too big, not too small. Super portable and gets louder than needed. We listen to music every day in the kitchen while we are working and usually have it turned up louder than we probably should! This speaker delivers! I highly recommend it for anyone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound!
on December 25, 2020
Posted by: 26savac
from New Hampshire
i got this for Christmas and i absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Battery
on December 23, 2020
Posted by: Gizmo764
from Pennsylvania
Only 1 year old and battery doesn't last 1 hour when playing music 90 % volume...... Should always have my jam box with me....
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, February 3, 2021
We would recommend trying out a different charging cable to charge your JBL Flip 5. Try using different power adapters or plug the unit into a laptop. You can also charge the unit overnight to make sure it will have a full charge. If you need more help, please reach out to our Customer Support and we'll check your options.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on December 21, 2020
Posted by: Amber515
from Syracuse, New York
I got this as a present recently and I absolutely love it. Great sound, durable and I don't have to worry about getting it wet.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Bluetooth range
on December 18, 2020
Posted by: Hellopeople
The speaker works just fine, the problem is just the range that the speaker has with your phone. With all my other Bluetooth devices I can be several feet away and play music and the sound will be crystal clear. With this, I can only step about 10-12 feet and the speaker starts sputtering or cutting in and out while the music plays and it kills the vibe. But overall not a bad speaker.
Written by a customer while visiting jbl.com
Customer Rating
5
This thing is dog proof
on December 10, 2020
Posted by: Kath2319
from Kansas City
The sound on this speaker is great, but I'm most impressed with its durability. My dogs got at this thing while I was gone one day and destroyed it (or so I thought). It still works perfectly!
I would recommend this to a friend!
Written by a customer while visiting jbl.com